Systems Engineer, Jira Administrator - Senior Consultant

Summary

Join Dynamo Technologies LLC as a Systems Engineer / Jira Administrator to support our contract with the Procurement Integrated Enterprise Environment (PIEE) Program Management Office (PMO). You will configure and maintain Atlassian products (Jira Software, Jira Service Management, Jira Align, and Confluence). Responsibilities include creating workflows, dashboards, and reports; supporting user administration; and troubleshooting platform issues. You will need 2+ years of Jira administration experience, experience with Jira Align, and a Bachelor's degree in a related field. Professional certifications in Jira administration are preferred. Occasional travel is required, and a Secret clearance is necessary. The remote salary range is $100,000-$125,000 USD.

Requirements

• 2+ years experience administering Jira Software and Jira Service Management
• Experience with Jira Align configuration and administration
• Strong background in Confluence space administration and template creation
• Understanding of Jira configuration, including workflows, schemes, and customizations
• Experience creating and maintaining dashboards and reports across all Atlassian platforms
• Basic knowledge of Agile methodologies and DevOps practices
• Ability to work effectively with technical and non-technical stakeholders
• U.S Citizenship required
• Bachelor’s Degree in Computer Science, IT or related field

Responsibilities

• Configure and maintain Jira Software, Jira Service Management, Jira Align, and Confluence instances according to established standards
• Create and maintain project workflows, custom fields, screens, and permission schemes across all platforms
• Build and customize dashboards and reports in both Jira and Confluence to meet team requirements
• Support the development and maintenance of Knowledge Base Articles (KBAs) in Confluence
• Assist with user administration across all platforms, including managing permissions and access controls
• Design and maintain Confluence spaces and templates to support documentation needs
• Support portfolio and program-level tracking in Jira Align
• Troubleshoot platform-related issues and provide technical support to users
• Help implement and maintain project tracking solutions
• Participate in the evaluation and implementation of Atlassian apps and integrations
• Support Agile teams by configuring and maintaining their project spaces
• Document processes and maintain configuration documentation

Preferred Qualifications

Professional certifications in Jira administration (e.g., Atlassian Certified)

Benefits

Remote Salary Range $100,000 — $125,000 USD