Talent Acquisition Specialist, Customer Operations

Summary

Join Clipboard Health, a fast-growing Series C marketplace, as a Talent Acquisition Specialist in the Customer Operations department. You will manage the full recruitment process, from global sourcing to offer closing, for roles ranging from individual contributors to managers. This role requires 3+ years of experience recruiting for fast-growing companies and managing high candidate volumes. You will need advanced screening capabilities and experience sourcing candidates across different locations. The position is remote in Canada. Success will be measured by hiring impact, pipeline ownership, and attention to detail. Apply now for consideration.

Requirements

• 3+yrs of experience recruiting for fast-growing companies
• Experience managing and engaging large volumes of candidates efficiently
• Advanced screening capabilities to evaluate skills and cultural alignment
• Experience sourcing candidates across different locations
• Your measurable impact on hiring (hires, quality and passthrough rates)
• Your ownership of hiring pipelines (speed, efficiency, optimization)
• Your attention to detail (communication, tool setup)

Responsibilities

• Manage the entire recruitment process
• Sourcing globally across platforms like LinkedIn, YCombinator, Wellfound, etc
• Screening candidates using a variety of methods (interviews, assessments, one-way video interviews)
• Leading candidates throughout the hiring process
• Offers and closing, together with hiring managers
• Report on metrics to our Managers and Directors, using data to inform decisions and improvements
• Collaborate with hiring managers and teams to refine your understanding of their needs

Preferred Qualifications

• Experience recruiting for Customer Operations roles (Support Team Leads, Support Agents, etc.)
• Experience designing and improving hiring processes and assessments
• Experience working in a globally distributed organization
• Experience using Greenhouse (job setup, metrics, managing large volumes of candidates)