Talent Acquisition Technology Support Specialist

Summary

Join Western Digital's Global Talent Acquisition Operations Team as a highly organized Talent Acquisition Technology Support Specialist. This role centers on providing day-to-day system administration support for SmartRecruiters, our applicant tracking system. You will assist with system testing, issue resolution, training, and demos. Collaboration with cross-functional teams and participation in projects are key aspects. The position requires strong ATS administration experience, detail-orientation, and excellent communication skills. Western Digital offers a comprehensive benefits package.

Requirements

• Must have applicant tracking system (ATS) admin experience
• Strong understanding of administrative operations in Staffing/HR
• Must be very detail-oriented and have a strong ability to multi-task
• Excellent oral and written communication skills
• Proficiency with MS Office, especially PowerPoint and Excel
• Strong interpersonal skills with ability to maintain confidentiality, conduct business in ethical manner, present a credible image and accept and follow direction
• Strong experience drafting business correspondence
• Strong organizational skills and attention to detail
• Able to read, analyze, and interpret company policies and guidelines
• Able to effectively present information and respond to questions from managers and employees
• Able to interact and communicate effectively with employees, candidates, vendors, contractors, and management in a professional manner
• Aware that governmental employment laws and regulations exist which govern work hours, working conditions, wages, benefits, record keeping, hiring, promotion and termination practices

Responsibilities

• Provide day-to-day system admin support for SmartRecruiters, our applicant tracking system
• Assist with conducting system testing
• Assist with resolution of system issues
• Facilitate training and system demos
• Coordinate with cross-functional teams (IT, Legal, Procurement, etc.)
• Participate on project teams as assigned
• Ideate on creative solutions for challenges and identify improvement opportunities, both regionally and globally

Preferred Qualifications

• BA/BS in Human Resources, Business, Psychology or closely related field preferred
• 2-3 yrs. related experience or equivalent combination of education and experience
• Previous experience in an HR or Talent Acquisition systems support function

Benefits

• Paid vacation time
• Paid sick leave
• Medical/dental/vision insurance
• Life, accident and disability insurance
• Tax-advantaged flexible spending and health savings accounts
• Employee assistance program
• Other voluntary benefit programs such as supplemental life and AD&D, legal plan, pet insurance, critical illness, accident and hospital indemnity
• Tuition reimbursement
• Transit
• The Applause Program
• Employee stock purchase plan
• The Western Digital Savings 401(k) Plan
• Short-Term Incentive (STI) Plan
• Long-Term Incentive (LTI) program
• Restricted stock units (RSUs) or cash equivalents