Talent Administrator and Coordinator

Summary

Join Cielo as a Specialized Talent Administrator & Coordinator and accelerate your career! This remote position, based in Mexico, offers flexible hours (10 AM to 7 PM Central Time) and requires fluency in Portuguese, Spanish, and English. You will provide administrative support for the talent acquisition process, from pre-hire to post-hire activities. Responsibilities include assisting with recruitment, scheduling interviews, managing candidate information in ATS, coordinating background checks, and providing administrative support to the recruitment team. A high school diploma is required, and experience as a Talent Administrator & Coordinator is preferred.

Requirements

• High school diploma or equivalent required
• Fluent in English
• Strong communication skills, verbal and written
• Demonstrated proficiency with the Microsoft Office suite, including Outlook
• Ability to prioritize and organize own work
• Desire to provide a high level of customer service to colleagues and clients

Responsibilities

• Assist with recruitment and interview process
• Complete phone interviews and document candidate responses, effectively screening in or out of the recruitment process based on position requirements
• Develop interview schedules to ensure qualified candidates are evaluated
• Update candidate statues in the appropriate recruitment systems (Applicant Tracking System (ATS), proprietary systems, etc.)
• Timely review of applicants who have applied via the ATS
• Schedule complex phone, video and in-person interviews with Recruiters or Hiring Managers
• Execute the offer process, including creating & routing offer letter and presenting offer to candidate
• Coordinate candidate background, medical and reference checking processes
• Arrange travel, transportation and accommodation for candidates
• Coordinate aspects of the on-boarding and off-boarding processes
• Edit and post positions to the ATS accurately and within the specified timeframes
• Administratively manage posting of roles to candidate generation channels
• Ensure recruitment team are appropriately updated on progress, escalate concerns or obstacles
• Provide metric and pipeline reporting
• Provide other administrative support to recruitment team as needed

Preferred Qualifications

• Completed Cielo TalentCloud ACE certification preferred
• Experience as a Talent Administrator & Coordinator for a minimum of 6 months preferred
• Experience in a business or office environment
• Customer service or administration preferred
• Strong recruitment administration skill-set / competencies
• Knowledge of commonly-used concepts, practices, and procedures within talent acquisition strongly preferred

Benefits

• Remote work
• Flexible hours