Talent Partner - General & Administrative

Summary

Join Cleo, a fast-growing fintech company, as a Senior Talent Partner to lead the recruitment efforts for General & Administrative (G&A) functions. You will be responsible for sourcing and engaging top-tier talent, designing interview processes, championing diversity and inclusion, and staying ahead of recruitment trends. This role requires extensive sourcing experience, end-to-end recruitment process expertise, and a deep understanding of the G&A talent landscape. You will also be involved in executive search efforts for leadership roles within G&A functions. Cleo offers a competitive compensation package, a clear progression plan, flexibility in work arrangements, and a range of benefits including generous leave, pension, medical insurance, and more.

Requirements

• Extensive sourcing experience , with a proven ability to directly engage top-tier talent in highly competitive markets
• Experience owning end-to-end recruitment processes , ideally for Operations, Customer Success, Legal & Compliance, Finance, and People roles
• At least one year of experience working internally for fast-growing, tech-driven companies —a blend of agency and in-house (or RPO/onsite) experience is ideal
• A deep understanding of the G&A talent landscape , including the unique skills and attributes that make great hires in these functions
• Executive search experience , with the ability to engage and secure senior leadership talent
• A candidate-centric mindset that prioritises delivering an exceptional experience for candidates and hiring managers alike
• Strong stakeholder management skills , with the ability to listen, iterate quickly, and build trust-based relationships
• Comfort with context-switching , as you’ll be recruiting for roles across different business functions with varying specialisations and skillsets
• A proactive, solution-oriented approach , demonstrating creativity and determination in solving hiring challenges for G&A talent
• A data-driven mindset , using metrics and insights to continuously improve recruitment strategies and decisions

Responsibilities

• Proactively sourcing and engaging exceptional candidates through direct sourcing, building robust referral networks, and fostering deep candidate pipelines. We hire 99% of our roles directly
• Leading executive search efforts for leadership roles within G&A functions , ensuring we attract top-tier leadership talent
• Designing and implementing best-in-class interview processes , leveraging data to assess quality of hire, candidate experience, and hiring manager satisfaction
• Championing diversity, equity, and inclusion (DEI) by integrating inclusive hiring practices into every stage of the recruitment process, from outreach messaging to building diverse talent pipelines
• Staying ahead of recruitment trends and tools , using platforms like LinkedIn Recruiter, Greenhouse, and innovative sourcing techniques (e.g., x-ray searching, community engagement, and events) to enhance recruitment outcomes
• Collaborating closely with hiring managers and stakeholders to deeply understand the needs of G&A teams and provide strategic guidance on hiring

Preferred Qualifications

TA toolkit: Experience with Greenhouse, Metaview, Otta, LinkedIn Recruiter, Notion, and G-Suite is a plus. If you’ve worked with other advanced sourcing tools, that’s a big plus too!

Benefits

• A competitive compensation package (base + equity) with bi-annual reviews, aligned to our quarterly OKR planning cycles . You can view our public progression framework and salary bandings here: https://cleo-ai.progressionapp.com
• Work at one of the fastest-growing tech startups, backed by top VC firms, Balderton & EQT Ventures
• A clear progression plan. We want you to keep growing. That means trying new things, leading others, challenging the status quo and owning your impact. Always with our complete support
• Flexibility . We can’t fight for the world’s financial health if we’re not healthy ourselves. We work with everyone to make sure they have the balance they need to do their best work
• Work where you work best. We’re a globally distributed team. If you live in London we have a hybrid approach, we’d love you to spend one day a week or more in our beautiful office. If you’re outside of London, we’ll encourage you to spend a couple of days with us a few times per year. And we’ll cover your travel costs, naturally
• Company-wide performance reviews every 6 months
• Generous pay increases for high-performing team members
• Equity top-ups for team members getting promoted
• 25 days annual leave a year + public holidays (+ an additional day for every year you spend at Cleo, up to 30 days)
• 6% employer-matched pension in the UK
• Private Medical Insurance via Vitality, dental cover, and life assurance
• Enhanced parental leave
• 1 month paid sabbatical after 4 years at Cleo
• Regular socials and activities, online and in-person
• We'll pay for your OpenAI subscription
• Online mental health support via Spill
• Workplace Nursery Scheme