Team Lead - Security Operations

Summary

Join Xero's Security Operations team as a Security Response Manager in the Southern Hemisphere. Lead and develop a high-performing team of security analysts, building and scaling a 24x7 security operations capability. Manage security incidents, collaborate with internal stakeholders, and improve security practices. Drive best-practice Security Operations and ensure the team makes progress towards their goals. Foster a supportive work environment and help your team hone their analyst skills. Stay up-to-date with emerging SecOps practices and work with other Xero teams to resolve issues.

Requirements

• Strong track record of people management
• Ability to thrive in a fast-paced environment, comfortable with ambiguity and proven ability to lead
• Strong coaching, and leadership skills
• Excellent written, interpersonal communication and people skills
• Ability to build effective relationships across all levels of the business
• Ability to cascade business strategy down to your team members
• Understanding of security concepts
• Experience working in a delivery environment working with tools such as Jira

Responsibilities

• Coach, lead, and develop a team of security analysts to be a high performing, highly collaborative and highly engaged team
• Help to build, scale and deliver a 24x7 security operations capability, including taking a global perspective on our issues & challenges, including managing an on-call roster for the team
• Ensure that Security Incidents are being lead and managed effectively and efficiently by the team
• Work effectively with your peers in Product and your team, assist in the development of roadmaps and plans which effectively and efficiently deliver business outcomes
• Cultivate strong relationships with relevant internal stakeholders in order to improve collaboration with Security
• Collaborate with other leaders in Security to continually improve our ways of working, practices and operating model
• Work with your peers in Product and your team, assist in the development roadmaps and plans which effectively and efficiently deliver business outcomes
• Stay up-to-date with relevant and emerging SecOps practices, techniques and frameworks
• Work with other Xero teams to troubleshoot and resolve issues impacting the Security Response team
• Coach and enable your team to ensure effective and efficient handling of Security issues, including the investigation of alerts via Xeros SIEM

Preferred Qualifications

Experience working with queues/tickets is advantageous

Benefits

• Offering very generous paid leave to use however you’d like (plus statutory holidays!)
• Dedicated paid leave to care for your physical and mental wellbeing as well as an Employee Assistance Program to access mental health care for you and your family
• Health insurance
• Life insurance
• And income protection
• Wellbeing and sports programmes
• Employee resource groups
• 26 weeks of paid parental leave for primary caregivers
• An Employee Share Plan
• Beautiful offices
• Flexible working
• Career development
• And many other benefits that reflect our human value