Tech Manager, Implementation

Summary

Join NICE Actimize's Professional Services team in Pune, India as a Technical Manager. You will manage teams implementing Actimize solutions, ensuring high-quality releases through best practices. Responsibilities include managing team delivery, fostering team growth, and overseeing recruitment. This role requires 12+ years of software development experience and 2+ years leading teams in an agile environment. NICE offers a hybrid work model (NICE-FLEX) with flexible remote work options. The company is a market leader with opportunities for growth and development.

Requirements

• 12+ years of experience in software development
• 2+ years leading a high performing team in an agile based software product implementation environment or L3 teams in service industry
• Exposure to onsite / offshore working model
• Stakeholder management
• Experience in high performance, highly available and scalable system
• Experience in installation, customization and configuration of complex On prim and/or hosted multi-tenant software product
• Familiarity and/or experience with private and public cloud infrastructures and technologies such as Amazon Web Services (AWS), Google Cloud Engine or Azure
• Proficient in Database concepts and hands on experience working on Oracle/ SQL server
• Well aware of Unix / Linux and basic Shell scripting exposure
• Understanding of standard deployment practices and basic understanding of industry standard tools such as Jenkins, Docker, VMs, Kubernetes, Artifactory

Responsibilities

• Manage the teams' delivery to a successful release by tracking work, dependencies and risks and taking corrective actions as necessary
• Be accountable for the quality of the team’s release by ensuring best quality engineering practices are followed including (but not limited to): writing and running of unit tests, smoke- and regression , code reviews, and design practices
• Facilitate and support team member’s technical and career growth objectives through training, leadership opportunities, challenging work assignments, and focused mentorship
• Ownership of individual and teams chargeability
• Direct participation and delegation of all recruitment and hiring activities
• Collaboration with R&D, Other implementation teams and Customer support teams
• Proactive and on-going performance management activities including, regular 1:1s for establishing direction and providing corrective and reinforcing feed-back intended to help engineers to define and achieve career objectives

Preferred Qualifications

• Professional services experience is plus
• Compliance / Banking domain knowledge and/or exposure to AML/ IFM / financial market compliance is plus

Benefits

NICE-FLEX hybrid model: 2 days working from the office and 3 days of remote work, each week