Wiz is hiring a
Technical Account Manager in France

Summary

As a Technical Account Manager (TAM) at Wiz, you will be responsible for driving customer adoption and use of the Wiz platform by providing technical guidance and collaborating with various teams. You should have 3+ years of experience in technical customer-facing roles and strong understanding of cloud services, architectures, and security best practices.

Requirements

• 3+ years of experience in technical customer-facing roles, such as Technical Account Manager, Professional Services, Solutions Engineering, Technical Support, or Customer Success Engineer
• Strong understanding of cloud services, architectures, and security best practices
• Strong problem-solving skills and ability to troubleshoot complex technical issues
• Proven track record of building and maintaining relationships with enterprise clients, driving customer success, and exceeding performance targets
• Excellent communication and interpersonal skills
• B.S. in Computer Science, Engineering, or similar field, or equivalent experience
• Verbal and written fluency in the French language

Responsibilities

• Provide customers with expert guidance on deployment and operational best practices
• Serve as the primary Wiz liaison for technical questions or escalations
• Contribute to workshops aimed at helping customers unlock the full value of the Wiz platform
• Develop trusted advisor relationships and establish a regular cadence with customer stakeholders
• Help customers develop Success Plans and provide guidance in achieving these objectives
• Identify and address technical issues to ensure high levels of customer satisfaction
• Advocate for customer needs across various departments and offer insights regarding the availability of new features in Wiz
• Collaborate with the Wiz Sales and Renewal teams to secure contract renewals and assist in identifying opportunities for expanding Wiz usage across the customer’s organization

Preferred Qualifications

Familiarity with container technologies (Docker, Kubernetes) and the security considerations associated with them