Technical Asset Manager

Summary

Join Omnidian, a fast-growing tech-enabled service company, as a Commercial Technical Asset Manager. You will monitor and manage distributed generation solar assets, ensuring optimal performance for clients' solar PV and energy storage portfolios. This role involves client communication, technical support, reporting, and collaboration with internal and external stakeholders. You will be responsible for asset onboarding, performance analysis, issue resolution, and reporting. The ideal candidate possesses extensive experience in the solar energy industry, strong technical skills, and excellent communication abilities. Omnidian offers a competitive compensation package, remote work opportunities, and a supportive work environment.

Requirements

• 8+ years of professional experience in the solar energy industry, showcasing a history of leadership in account management, asset management, operations, and maintenance & field service coordination
• 5+ years of experience must be in Commercial asset management tracking priorities, deadlines, and response times based on production loss and asset size
• 3+ years of Commercial experience in the field working on or with Commercial Assets
• Proven experience in client success, customer service, or account management, where you've demonstrated exceptional communication and relationship-building skills
• Deep understanding of solar monitoring DAS platforms (examples: AlsoEnergy & SolarEdge), and the ability to interpret solar system design drawings
• A deep understanding of solar technology, monitoring systems, maintenance practices, and the solar industry landscape
• Experience in Battery Storage technologies, showcasing your versatility and adaptability in this rapidly evolving field
• NABCEP Courses under your belt are a must
• OSHA 10 Certification is required
• Bachelor’s degree in a technical discipline or work experience equivalent

Responsibilities

• Oversee a portfolio of 100-200 MW of distributed solar assets, driving efficiency and maximizing output (post-installation and PTO)
• Experienced in using various solar monitoring platforms(DAS)
• Configure and adjust monitoring parameters and alerts
• Analyze alerts within DAS platforms and provide asset owners with informed recommendations for necessary corrective actions
• Identify performance trends and spot performance issues in commercial solar systems 15 kW up to 20 MW
• Create and monitor Work Orders to address detected issues, collaborating closely with your manager, the FSN team, and partners to ensure timely resolution and closure
• Facilitate effective communication with internal and external stakeholders; resolve escalated issues
• Track client reporting obligations to ensure timely and accurate delivery
• Support efforts to continuously identify, document, and adopt best practices and standardized operating procedures
• Help identify features and improvements for Omnidian’s proprietary platform
• Cross-train team members in DAS portals and energy simulation tools
• Actively manage a portfolio of renewable energy assets throughout the lifecycle
• Collaborate with the Client Success Manager to welcome new clients to Omnidian and support all onboarding tasks
• Partner with our Client Success team to strategize for client growth opportunities and quarterly business reviews
• Provide professional expertise around preventive and corrective maintenance to maximize production
• Provide professional summary and deep explanation, as needed, of monthly asset performance
• Utilize your technical prowess to resolve system issues, working closely with equipment, inverter, and DAS technical support
• Foster and strengthen relationships with stakeholders from site owners to facilities personnel, cementing Omnidian's reputation for reliability and excellence
• Create and manage work orders for planned and unplanned service activities
• Provide service reports to demonstrate not only what we've achieved in the field but also what next steps are required
• Coordinate external field service resources to ensure peak performance and minimize downtime, leaving no room for inefficiencies
• Manage RMA processes and replacement of faulty components, including delivery and returns of equipment
• Dispatch subcontracted O&M services for both planned maintenance and reactive issues with the agility of a true operations maestro
• Possibility of travel up to 2 times per year to visit high-priority clients and build long-lasting relationships

Preferred Qualifications

A NABCEP Certification is an extra feather in your cap that demonstrates your commitment to excellence in solar energy

Benefits

• Most of our roles offer the opportunity to work remotely
• If you are in the Seattle, WA area, we offer a vibrant and creative co-working space in the heart of downtown Seattle
• We prioritize applicants near one of our employee clusters and offer one or more local gatherings per year
• We provide outstanding benefits including family medical, dental, vision, disability, parental leave, 401(k) administration, thoughtful PTO, and paid sabbatical leave after four years
• We offer a competitive total compensation package that includes monthly health insurance premiums, bonuses and long-term stock options for every employee
• 100% of health insurance monthly premiums for employees, and 50% for dependents
• Performance Bonus
• Equity Stake
• Continuous Growth: Up to $500 annual learning reimbursement