Technical Business Analyst

Summary

Join Skillsoft's Enterprise Data Solutions team as an experienced Technical Business Analyst. You will work closely with stakeholders to understand their data needs, translate those needs into actionable insights, and ensure the delivery of high-quality data. This role involves engaging with stakeholders, developing test cases, participating in solution design, and working with squad leads on agile stories. You will independently analyze data, deliver recommendations, and create performance reports. The ideal candidate possesses a strong background in data analysis, business intelligence, and data management, along with specific technical skills. This position offers the opportunity to contribute to a data-driven culture and make a significant impact on the organization.

Requirements

• Bachelor’s degree in quantitative field – engineering, finance, data science, statistics, economics, or other quantitative
• 2-5 years of analytical experience
• Ability to independently plan and iterate on assignments to arrive at appropriate deliverables (dashboard, analysis, recommendation set, etc) to address partner business needs
• Ability to establish subject matter expertise in an assigned business area in order to provide key actionable recommendations to business partners
• Analytical skills: outstanding analytical and creative problem-solving abilities, experience in developing deep analytical insights about users of digital products and services
• Technical skills: SQL, Python, knowledge of engineering concepts like ETL/ELT
• Self-starter with sense of urgency to drive and implement insights

Responsibilities

• Engage with stakeholders to understand needs, gather feedback, and ensure correct requirements for development work
• Understand context of data and develop test cases for test driven development
• Participate in solution design discussions, review functional specifications, and validate proposed solutions against business requirements
• Work with our squad leads on defining work and creating agile stories to execute on
• Independently work with partner teams to drive business decisions by analyzing available market, customer, and user data; delivering recommendations for how to leverage insights from data; delivering regular performance reports; providing other valuable quantitative research and information to customers all the way to Executive Team
• Support our partners with dashboards and ad hoc analysis to drive deeper insights into the organization and identify levers of financial and operational improvements
• Autonomously uncover deep insights about learner behaviors and customer engagement and collaborate with Product, Customer Success, Sales, and Marketing departments to increase the effectiveness of our products by putting these insights into action
• Understand and asses data quality and reliability
• Stay up-to-date with industry trends and best practices in data analytics and business intelligence