Technical Implementation Analyst

Summary

Join Juvare, a SaaS company specializing in emergency response solutions, as a Technical Implementation Analyst. In this client-facing role, you will use your front-end development skills to customize and configure Juvare's software solutions. You will collaborate with clients, design solutions, deploy code, and provide training. This position requires strong web development skills, experience in client-facing roles, and a background in the public sector. The ideal candidate will possess a combination of technical expertise and business acumen. You will be mentored by experienced team members and gain in-depth knowledge of crisis and emergency management solutions.

Requirements

• 5+ years experience in US Department of Defense Service required
• 5+ years web development experience using JavaScript, jQuery, HTML5, CSS, JSON, XML, XLST, and third party libraries
• 2+ years' experience in client-facing role
• 1+ years' experience in writing test cases
• 1+ years’ experience in debugging and troubleshooting technical issues
• 1+ years’ experience in working with Agile Scrum or Agile Kanban teams
• 1+ years’ experience with Git and Source Control Management Software (such as GitLab, Microsoft Azure DevOps, Subversion (SVN), etc.)
• Familiarity with OWASP and experience with web security
• Experience with Jira and Confluence, or similar commercially available software
• Certified as a Professional WebEOC Administrator or ability to secure certification within 12 months of start date
• Public Trust Clearance or ability to pass an SF-85 background check and obtain a Public Trust Clearance required
• Proficiency in HTML5, CSS, JavaScript
• Familiarity with jQuery, JSON, XML, XSLT
• Proficiency in using libraries
• Experience with Microsoft SQL Server or other relational databases
• Experience with RESTful services and APIs
• Experience with Material Design and/or Bootstrap
• Proficient in using Source Control and CI/CD best practices
• Proficiency in unit testing and experience with automated testing
• Prior experience implementing software
• Comfortable and confident in speaking with clients
• Ability to translate client business outcomes into technical solutions
• Superior analytical and problem-solving skills
• Professional verbal, written, and presentation skills
• Self-starter and self-motivated with ability to perform effectively in a team environment
• Ability to communicate clearly with teammates and meet deadlines
• Ability and willingness to travel up to 25%
• Able to productively manage ambiguity and shifting requirements from clients

Responsibilities

• Use web/front-end developer skills (HTML5, CSS, JavaScript, JQuery, etc.) to configure and customize Juvare solutions to meet specifications provided by the client and/or the solution architect
• Proficiently use reusable common components in solution library
• Update reusable common components in solution library as needed
• Deploy code using CI/CD best practices independently
• Execute solution design in partnership with solution architect
• Design solutions to meet security, compliance, scale, reusability, and sustainability expectations
• Support client meetings without supervision from Sr. TIA or Manager
• Document solution requirements and client requests as needed. Take responsibility for knowledge transfer to the project team
• Escalate appropriately for assistance from a Sr. TIA or a Solution Architect when client requirements may lead to technical and practical limitations
• Document the final as-built configuration following the completion of a project or implementation independently
• Perform quality control and testing activities independently. Independently perform application debugging
• Understand and adhere to technical standards. Identify best practices that can be leveraged to update technical standards
• Actively participate in Agile ceremonies
• Deliver client training as needed and assist in creating client training material
• Test and deploy API
• Maintain familiarity with JX Connectors
• Conduct Peer Reviews and provide feedback on coding standards and best practices

Preferred Qualifications

• Bachelor's degree strongly preferred
• Experience with public sector (Federal, DoD, State) IT strongly preferred
• Familiarity with emergency management a plus