Technical Implementation Engineer

Summary

Join Lumin Digital as a Technical Implementation Engineer and play a key role in implementing technical banking solutions on the Lumin Digital platform. You will collaborate with clients, gather requirements, implement and configure changes, and create custom solutions using the Lumin Digital SDK. This position requires experience in banking or financial products and intermediate software development skills. Strong analytical and troubleshooting abilities are essential. You will work closely with clients and internal teams throughout the project lifecycle. The role involves troubleshooting, requirement analysis, data conversion, and documentation. Minimal travel is required.

Requirements

• 2+ years experience in software implementations, business analysis, or software development
• Bachelor’s Degree in Computer Science, Engineering, or a related field
• In lieu of a degree, 2+ years of work experience in the Banking or Software industry
• Working knowledge and experience of programming languages, such as C#, Java, scripting languages, and SQL

Responsibilities

• Implement, configure and test the digital banking application during the implementation phase and post go-live
• Collaborate directly with internal and external clients/vendors/project managers, product owners, development and management teams
• Serve as a technical advisor to clients and project managers, providing tailored consultative solutions through a comprehensive understanding of product capabilities and client requirements
• Lead troubleshooting efforts with third party vendors and clients
• Perform requirement analysis and gap analysis to identify bugs and enhancements
• Analyze and translate client’s requirements into technical specifications
• Attend all project related meetings externally and internally
• Assist with data conversion efforts for client launches, vendor transitions, and mergers/acquisitions
• Capture and document workflows for client-specific features and custom implementations, contributing to the enhancement of the knowledge base
• Provide support for production operations as needed to address technical challenges
• Review and develop software solutions to address custom requirements using Lumin Digital’s SDK
• Take ownership of assigned tasks, working independently and as part of a team
• Ability to thrive in a fast-paced environment and manage multiple priorities effectively
• Detail-oriented with a strong work ethic and exceptional problem-solving abilities
• Supporting the production operations of working software systems
• Other duties and/or special projects as assigned

Preferred Qualifications

• Experience in financial software implementation, project management, business analysis, or system delivery
• Eagerness to learn new skills, technologies, and deepen finance knowledge
• Implementation or development experience, preferably in Fintech domains
• Working knowledge of programing languages like C#, Java, Scripting languages, SQL
• Knowledge of cloud-native technologies, including Kibana, Docker, Kubernetes and AWS
• Knowledge of Microservice architecture and CI/CD process
• Experience using relational databases with SQL
• Experience with JIRA or other agile project management tools
• Strong communication and presentation skills
• Team player, flexible, ability to multitask, prioritize, problem solve and work independently

Benefits

• $115,000 - $135,000 a year
• Minimal travel, generally 12 days or less per year, ~2X team get togethers a year