Technical Manager

Summary

Join Eurofins Scientific as a Technical Manager – Softlines and provide expert product integrity support to internal and external stakeholders. Lead technical discussions, troubleshoot issues, and ensure efficient handling of client requests. Serve as a liaison between clients and the global network, maintaining compliance and quality in softline products. Stay updated on regulations (e.g., CPSIA, Prop 65), collaborate with clients on product development, and conduct training sessions. This remote position requires a Bachelor's degree in a related field, proven experience in industry standards organizations, and softlines/hardlines product experience. The ideal candidate possesses strong communication, problem-solving, and teamwork skills.

Requirements

• Bachelor’s degree in Analytical Chemistry, Materials Science, Textile Chemistry, Textiles, Fiber, Polymer Science or closely related field
• Proven experience in collaborating with industry standards organizations and technical committees such as ASTM, AATCC, AAFA, and JPMA
• Experience with softlines or hardlines products
• Demonstrated product integrity or quality assurance experience in textiles, footwear, or chemicals
• Familiarity with CPSIA, Prop 65, and other consumer product regulations—or a strong desire and aptitude to learn these regulations
• Authorization to work in the United States indefinitely without restriction or sponsorship

Responsibilities

• Provide expert advice on testing protocols, procedures, and results to address customer inquiries
• Troubleshoot technical issues and collaborate with internal teams to offer effective, timely resolutions
• Serve as the technical liaison between clients and the Eurofins global network, ensuring clarity and consistency of information
• Stay informed of current regulatory, safety, and quality performance requirements (e.g., CPSIA, Prop 65)
• Communicate relevant regulatory updates and compliance guidelines to clients and internal teams
• Assist clients in developing and updating specifications and procedures for both new and existing products
• Participate in retailers’ seasonal product line reviews and product development meetings to identify potential issues and offer technical recommendations
• Support clients on special projects, including system updates and material development procedures, and assist in training their teams
• Facilitate periodic training sessions for internal business development (BD) teams, providing technical updates and best practices
• Attend scientific workshops, seminars, and corporate training sessions to expand expertise across diverse product categories
• Offer technical and safety presentations to clients as needed
• Collaborate with cross-functional teams (e.g., Sales, BD, Operations) to align technical services with overall business goals
• Leverage technical expertise to identify new service opportunities and support business growth

Preferred Qualifications

• Strong understanding of textile and footwear testing methodologies and quality standards
• Detail-oriented with excellent organizational skills
• Effective verbal and written communication abilities
• Proven aptitude for learning and applying new regulations and standards quickly
• Team player with the ability to influence and guide stakeholders at all levels
• Strong analytical, communication, and problem-solving skills
• Ability to manage multiple projects and work collaboratively with cross-functional teams

Benefits

• Excellent full time benefits including comprehensive medical coverage, dental, and vision options
• Life and disability insurance
• 401(k) with company match
• Paid vacation and holidays
• Position is full-time working remote Monday - Friday 8:00am - 5:00pm , with overtime as needed