Technical Product Manager

Summary

Join IDT as a Technical Product Manager specializing in Auth and Messaging domains! You will own the lifecycle of building and enhancing services for other IDT products, working within a services team supporting customer-facing applications. This role demands strong technical skills in software design and architecture, along with the ability to navigate complex technical challenges and collaborate effectively. You will define service strategies, translate them into requirements, and manage delivery within Agile/Scrum teams. Excellent communication and negotiation skills are essential, as is the ability to work independently and proactively. IDT offers remote work options, excellent hardware, growth opportunities, and compensation for professional development.

Requirements

• 2-5 years of work experience as a Technical Business Analyst or Technical Project/Product Manager
• Experience in development systems
• Independence and proactivity, the ability to get things done without an external push
• Excellent communication and negotiation skills
• Good English level – B2 or higher

Responsibilities

• Help the business stakeholders to define and implement the long-term vision and strategy for the services
• Keep active communication between all of the relevant participants and stakeholders
• Gain an understanding of customer experience and needs, identify and fill service gaps and generate new ideas to improve customer experience
• Translate services strategy into detailed requirements and prototypes
• Own delivery of features and enhancements within Agile / Scrum teams
• Team up with engineering to refine acceptance criteria and negotiate delivery
• Enforce appropriate cross-team collaboration within a value stream
• Own the roadmap, prioritize build efforts, and manage customer and stakeholder expectations
• Vendors or service providers analysis, communication during POC phase and then about using new features or issues met
• Align all non-engineering stakeholders on product releases
• Promote a professional working environment that encourages collaborative software development methodologies and utilizes current trends and best practices

Preferred Qualifications

Work experience with auth, messaging and marketing services

Benefits

• Remote work as b2b contractor or hybrid/ Remote full-time in Belarus
• Really good hardware
• An exciting and challenging job with talented people around
• Great learning and growth opportunities
• Compensation for professional training, seminars, and conferences
• First-class English lessons
• More perks for the Minsk office full-time employees