Technical Program Manager

Summary

Join Aledade as a Program Manager and become a critical partner to Product, Engineering, and cross-functional leads, bringing delivery predictability to complex programs. Reporting to the Senior Director of Product Management, you will lead strategic programs, driving quarterly plan creation and communication, managing program operations, implementing governance structures, and contributing to organization-wide initiatives. This role requires strategic planning and alignment, core project management, risk management and control, and performance measurement and analysis. You will collaborate with stakeholders, manage projects, facilitate communication, identify and manage risks, and analyze data to enhance program effectiveness. Aledade offers a comprehensive benefits package including flexible work schedules, remote work options, health insurance, paid time off, parental leave, and more.

Requirements

• 5+ years progressive experience in operations, project or program management
• Bachelor’s degree or equivalent work experience

Responsibilities

• Drive creation, tracking, and communication of strategic and achievable quarterly plans with all involved delivery teams
• Manage program operations and lead complex, multi-stakeholder project management
• Implement governance structures to manage risks and drive decision-making
• Contribute to organization-wide initiatives to lessen operational burden of our teams
• Collaborate with key stakeholders to align clear goals with overall business strategy, product strategy, and organizational goals
• Develop and implement plans that prioritize and organize initiatives based on business priorities, available resources, and dependencies
• Manage project plans, deliverables, and communication across multiple stakeholders for special projects as assigned
• Facilitate communication and collaboration among cross-functional teams, ensuring transparency and alignment with predefined goals
• Identify and manage risks, including dependencies, trade-offs, and potential roadblocks
• Develop and implement control plans to address at-risk goals, ensuring proactive mitigation and resolution strategies are in place
• Evaluate and measure progress against key performance indicators (KPIs), service level agreements (SLAs), and other critical business results
• Analyze data to surface opportunities, risks, and trends, providing actionable recommendations to enhance overall program effectiveness

Preferred Qualifications

• Track record of driving process improvement and/or change management
• Exceptional written and verbal communications skills
• Ability to work in a fast-paced environment and manage multiple priorities; strong analytical skills/mindset
• Self-starter with strong interpersonal skills
• Experience in healthcare technology
• Deep understanding of product development lifecycles, software development methodologies (Agile, Scrum, Kanban) and understanding of engineering processes
• Proven ability to work effectively with cross-functional teams, including roles such as product managers, business analysts, engineers and designers
• Ability to translate technical concepts to non-technical stakeholders and vice versa
• Proficiency in project management and collaboration tools commonly used in software development, such as Jira, Confluence, or GitHub
• Understanding of the specific risks associated with software development projects and the ability to develop and execute risk mitigation plans

Benefits

• Flexible work schedules and the ability to work remotely are available for many roles
• Health, dental and vision insurance paid up to 80% for employees, dependents, and domestic partners
• Robust time off plan 21 days of PTO in your first year 2 Paid Volunteer Days & 11 paid holidays
• 12 weeks paid Parental Leave for all new parents
• 6 weeks paid sabbatical after 6 years of service
• Educational Assistant Program & Clinical Employee Reimbursement Program
• 401(K) with up to 4% match
• Stock options