Technical Program Manager

Summary

Join Pomelo Care, a company dedicated to improving maternal and infant healthcare, as a Technical Program Manager on the Core Data team. You will play a crucial role in building robust data pipelines and operations, transforming clinical and patient information into actionable insights. This position involves driving process optimization projects, identifying and leading technical initiatives, leveraging data analysis using SQL, defining project requirements, managing cross-functional projects, establishing and optimizing processes, partnering with engineering, mitigating risks, and ensuring successful program delivery.

Requirements

• You have 4+ years of professional experience in data analytics, software engineering, technical program management, or product management
• A problem solver who thrives in ambiguity and enjoys creating structure
• Experienced in managing technical projects with multiple stakeholders
• Proficient in SQL and comfortable working with data to drive decisions
• Excellent communicator who can translate between technical and non-technical teams
• Detail-oriented with strong organizational and follow-through capabilities
• Passionate about improving healthcare experiences through technology
• Adaptable and resilient when facing shifting priorities or constraints
• Self-motivated with the ability to work independently while coordinating with teams

Responsibilities

• Drive process optimization projects that improve the efficiency and quality of our data operations
• Identify and lead technical initiatives that improve the efficiency of our data driven business operations (e.g. invoicing and claims filing)
• Leverage data analysis using SQL to uncover insights and drive decision-making
• Define project requirements, scope, and success metrics in collaboration with stakeholders
• Break down ambiguous problems into executable plans with clear milestones
• Manage cross-functional projects through the entire lifecycle from conception to delivery
• Establish and optimize processes to improve team velocity and quality of delivery
• Partner with engineering to translate business needs into technical requirements
• Mitigate risks and remove obstacles to ensure successful program delivery

Preferred Qualifications

• A mix of data analytics / engineering experience and program / product management experience
• Experience in healthcare
• Familiarity with process automation tools and techniques
• Experience implementing or optimizing healthcare workflows
• Knowledge of healthcare regulations and compliance requirements (HIPAA, etc.)
• Experience with data visualization tools (Tableau, Looker, Metabase)