Technical Program Manager II

Summary

Join TrueML, a mission-driven financial software company, as a Technical Program Manager II. You will lead Product and Technology initiatives from concept to launch, bridging various teams across multiple time zones. This role requires strong technical program management experience, specifically coordinating with cross-functional agile teams and delivering complex initiatives. You will manage complex programs, create roadmaps, and ensure alignment with Product and technology standards. TrueML offers unlimited PTO and medical benefit contributions. The ideal candidate is a proactive facilitator with a process improvement mindset and excellent communication skills.

Requirements

• Possess 2-5 years of experience in program management in software development delivery teams
• Understand software development processes and the Agile SDLC process
• Have the ability to put together release plans for multiple cross-functional team releases, identifying and tracking cross-team dependencies
• Possess a solid ability to construct release plans where minimal data is available and many assumptions have to be made
• Be able to measure convergence on key milestones/launch dates with the capability of identifying and framing tradeoff options when required and driving timely decisions
• Have a solid ability to build processes and implement new process optimizations while delivering program commitments in parallel
• Possess strong Jira administration and tooling experience
• Have broad domain knowledge of product and technology with a solid understanding of system integration across product ecosystem
• Be able to navigate contending product and technical priorities while identifying options and trade-offs as needed
• Be able to identify areas of risk and mitigation options
• Have the ability to collaborate and coordinate with multiple team members to clearly define outcomes, create plans, qualify success, and mitigate risks
• Possess strong interpersonal and relationship-building skills
• Have the ability to adapt quickly to changes in business requirements and work in an agile environment
• Have succinct, clear verbal and written communication with the ability to effectively communicate technical information to non-technical audiences
• Have the ability to communicate effectively with both technical and non-technical audiences
• Possess strong analytical and critical thinking skills
• Have experience working across multiple time zones
• Have the ability to lead multiple large cross-functional programs and releases
• Be able to provide thought leadership and persuade teams to follow proposed guidance
• Have a Bachelor's degree or equivalent relevant experience
• Have 2-5 years of relevant experience

Responsibilities

• Act as the bridge between various teams in multiple time zones, working closely with people from Product, Engineering, Information Security, and Legal, driving the end-to-end delivery of new initiatives and programs
• Ensure all work is represented in Jira in alignment with Product and technology standards
• Track and communicate initiative progress against milestones to stakeholders and leadership
• Collaborate with cross-functional teams to supervise dependencies, plan releases, and resolve blocked issues
• Proactively identify and mitigate program risks, remove blockers, advance progress, and escalate to leadership where appropriate
• Manage a variety of complex, cross-functional programs and lead planning and execution of high-impact programs for assigned teams
• Create and maintain the roadmap for assigned teams, collaborating heavily with the respective Engineering and Product leaders
• Manage team capacity and conduct impact analysis for requests to shift priority, presenting options against roadmap commitments
• Lead Agile/Scrum teams as a coach or scrum master, including Agile ceremonies (stand-ups, sprint planning, retro, etc)
• Build, lead, and supervise progress on release plans across multiple initiatives. Prepare the project schedule, define the milestones, and develop project plans and playbooks
• Champion operational change and process - exhibit leadership through composure and positive attitude. Influence teammates to adopt change
• Promote and evolve the company’s processes to enable closer synchronization between Product & Technology and the business

Preferred Qualifications

Have Scrum Master Certification or Agile PMI-ACP or PMP Certification

Benefits

• Unlimited PTO
• Medical benefit contributions in congruence with local laws and type of employment agreement