Product Manager II

Summary

Join Jobber as a Product Manager II and lead key initiatives within the company's AI-powered internal GTM platform, Harbour. You will play a critical role in shaping how Jobber supports and scales AI-driven customer interactions by building internal tools that provide GTM teams with visibility, context, and control. This role involves owning the roadmap and execution of features that surface key AI insights, unify customer touchpoints, and lay the groundwork for a scalable, role-optimized internal experience. You will collaborate with Engineering, Design, and GTM stakeholders across various departments. The ideal candidate possesses product management experience in a SaaS or technology-driven company, strong analytical skills, and exceptional communication and leadership abilities. Jobber offers a competitive salary, equity rewards, annual stipends, retirement savings matching, an extended health package, and a dedicated talent development program.

Requirements

• Product management experience in a SaaS or technology-driven company, ideally building internal platforms, AI-powered tools, or systems that support go-to-market (GTM) teams
• A strong ability to translate across technical and non-technical domains - you’re comfortable working with stakeholders across the business to drive alignment and clarity
• Strong analytical skills , with a track record of using data, customer insights, and systems thinking to inform decisions, optimize workflows, and product outcomes
• Ability to independently drive initiatives , manage multiple priorities, and operate with a high degree of autonomy while still collaborating with senior leadership for alignment
• Show strong leadership and decision-making abilities , with a proactive approach to identifying problems and proposing innovative solutions
• Exceptional communication, strategic thinking, and execution skills — and the ability to motivate teams around bold goals

Responsibilities

• Lead end-to-end product development for Harbour, delivering AI-powered internal tools that provide visibility into the customer journey, enable structured feedback loops, and evolve into a role-optimized GTM experience
• Own product discovery and delivery from strategy to execution, aligning cross-functional teams across Engineering, Design, and GTM stakeholders
• Define and execute the roadmap for Harbour, balancing short-term wins with long-term innovation
• Monitor and report on performance of your initiatives to senior leadership
• Collaborate with all Growth and Business Technology PMs to prioritize key strategies and initiatives for Harbour

Preferred Qualifications

• Familiarity with CRM systems (e.g., Salesforce, HubSpot)
• Experience building LLM-powered products
• Knowledge of Retrieval Augmented Generation (RAG), context tuning, and AI evaluations

Benefits

• Extended health package with fully paid premiums for body and mind
• Retirement savings plan matching
• Stock options
• Access to coaching, learning, and leadership programs
• Vacation
• Rest and recharge
• Your birthday off to celebrate
• Health days to support your physical and mental health
• Parental leave top-ups to support your growing family