Senior Product Manager II

Summary

Join MetroStar as a Sr. Product Manager II to lead the development and enhancement of ServiceNow Asset Management functionality for a large-scale cloud and data platform. You will design and implement solutions optimizing asset lifecycle management, improve data accuracy, and support organizational goals. Collaborate with cross-functional teams to ensure ServiceNow Asset Management capabilities meet business needs and deliver measurable value. This role requires 7+ years of experience in product management or a related field, an active government-issued Secret security clearance or higher, and a Bachelor’s degree or relevant experience. The salary range is $143,000-$178,000, and additional compensation may include performance-based bonuses and company-paid training/certifications. MetroStar offers a generous benefits package including health, dental, and vision insurance; 401(k) with company match; paid time off; parental leave; flexible work arrangements; professional development opportunities; and employee assistance and wellness programs.

Requirements

• 7+ years of experience in product management, IT asset management, or a related field, with a focus on enterprise IT solutions
• Have an active, government issued Secret security clearance or higher
• Bachelor’s degree in Information Technology, Computer Science, Business Administration, or a related field. (Or relevant experience in leu of degree)
• Proven track record of leading end-to-end product development initiatives, from ideation to deployment
• Strong agile development experience including developing a roadmap, managing a backlog, and engaging with stakeholders and users
• Proficiency in configuring and customizing ServiceNow modules
• Exceptional communication and stakeholder management skills, with the ability to translate technical concepts into business value
• Analytical mindset with a focus on data-driven decision-making
• Ability to lead cross-functional teams in a collaborative and agile environment

Responsibilities

• Lead the design, development, and deployment of the ServiceNow Asset Management module, ensuring alignment with organizational objectives and industry best practices
• Define and prioritize the product roadmap for asset management functionality, balancing stakeholder requirements with technical feasibility
• Collaborate with internal stakeholders to gather and refine business requirements, translating them into actionable development plans
• Oversee the configuration, customization, and integration of the ServiceNow Asset Management module with other enterprise systems
• Develop and implement processes for effective asset lifecycle management, including procurement, deployment, maintenance, and decommissioning
• Monitor system performance and data integrity, implementing improvements as needed to ensure reliable and accurate asset tracking
• Stay informed about emerging trends and updates in the ServiceNow platform to incorporate new features and enhancements into the asset management functionality
• Act as the primary point of contact for asset management-related questions and issues, providing guidance and resolving challenges effectively
• Conduct training and workshops to ensure stakeholders understand and utilize the ServiceNow Asset Management module efficiently

Preferred Qualifications

Demonstrated expertise in ServiceNow platform implementation with experience in the IT Asset Management module a plus

Benefits

• Health, dental, and vision insurance
• 401(k) retirement plan with company match
• Paid time off (PTO) and holidays
• Parental Leave and dependent care
• Flexible work arrangements
• Professional development opportunities
• Employee assistance and wellness programs
• Performance-based bonuses
• Company-paid training and/or certifications
• Referral bonuses