ThoughtExchange is hiring a
Sales Operations Specialist

Summary

Join us on our journey to accelerate change for good through inclusive problem-solving! We are looking for a highly motivated, technically strong Sales Operations Specialist to support a dynamic and evolving Sales Team.

Requirements

• Hands-on knowledge of sales principles, practices, tactics, and tools (including experience doing all the responsibilities listed above)
• Advanced proficiency in Excel or Google Sheets
• Strong technical and administrator skills with Revenue tools like Salesforce, Outreach and potentially Gong, Highspot, LinkedIn Sales Navigator, or Gainsight
• Experience working in a software company
• Highly organized self-starter with the ability to work remotely in a cross functional, team-based environment
• Adept at prioritizing, managing, and delivering multiple complex and fast moving projects
• Natural curiosity, strong critical thinking skills, and extremely resourceful problem solving
• Highly flexible when faced with ambiguity, complexity, and quick pivots with the ability to both improvise and iterate - we are a startup after all!
• Collaborative with excellent stakeholder management skills - you interact effectively with all levels of management and across all functional areas, and communicate complex concepts easily

Responsibilities

• Optimize Sales Processes. to streamline operations, improve productivity, and enhance overall sales performance
• Collaborate with Operations and Sales teams to identify key performance indicators (KPIs) and track them regularly
• Manage and Administer Technology. including administering some key tools in our tech stack, including Outreach
• Sales and Marketing Alignment and Integration:. Develop and implement strategies to streamline the handoff process between marketing and sales
• Support Sales Forecasting and Planning:. Work closely with RevOps to support sales forecasting workflows and processes to meet business objectives
• Support Territory and Quota Management:. Provide input on defining sales territories and quota and monitor and evaluate quota attainment
• Support Sales Enablement:. Collaborate closely with Sales Enablement to support initiatives to enable the team with the necessary tools, resources, and training
• Foster a culture of data integrity. by collaborating with cross-functional teams to ensure consistent, accurate, and reliable data in CRM and related systems

Benefits

• Health insurance
• Retirement benefits
• Paid time off
• Remote work, flexible hours
• Life and disability insurance
• Bonuses and incentives
• Professional development opportunities
• Wellness programs
• Family and parental leave