Teramind is hiring a
Technical Sales Engineer

Logo of Teramind

Teramind

πŸ’΅ ~$175k-$200k
πŸ“Remote - Canada

Summary

The job is for a Technical Sales Engineer at Teramind, a global company specializing in Insider Risk Management and User Behavior Analytics. The role involves providing technical expertise to close opportunities with customers and partners, understanding the product technology, designing POVs, engaging with customers, and becoming an expert in Teramind's products.

Requirements

  • Minimum of 3+ years in a Delivery & Solutions & Sales Engineering role in B2B software, focusing on cybersecurity and/or workforce management
  • Proficiency in Linux Server and Windows environments
  • Strong knowledge of cloud platforms including AWS and Azure
  • Strong troubleshooting skills, and proactive approach to problem-solving
  • Familiarity with Virtualization technologies
  • Familiarity with Docker and PostgreSQL
  • Excellent written and oral communication skills in English

Responsibilities

  • Provide technical expertise through sales presentations, product demonstrations, and supporting technical evaluations
  • Develop an understanding of Teramind’s product technology by troubleshooting, reproducing, determining the root cause for customer-reported challenges, and building tools for faster diagnosis to identify and resolve future challenges
  • Partner with the Teramind Sales Team to provide technical expertise through sales presentations, product demonstrations, and supporting technical evaluations
  • Design, manage, and deliver high-quality technical proof of values (POVs) for prospective customers, working cross-functionally with Sales, Engineering, and Support
  • Proactively engage and communicate with customers and Teramind internal teams regarding product feedback, roadmap requests, and the competitive landscape
  • Maintain accurate notes/feedback/updates in CRM regarding customer input, status updates, next steps, etc

Preferred Qualifications

Experience selling insider risk-type platforms

Benefits

  • Competitive salary with a focus on a global market
  • Career-growth opportunities
  • Flexible Time Off and Paid Time Off benefits
  • Ongoing training and development opportunities
  • This is a remote job. Work from anywhere!

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