Technical Sales Specialist

Summary

Join our global company as a Technical Sales Specialist, focusing on the In Vitro Diagnostic (IVD) sector in Cebu. This work-from-home position requires weekly field visits to clients. You will be responsible for achieving sales targets, developing new business, and maintaining strong customer relationships. The role involves product demonstrations, training, and addressing customer technical concerns. A Bachelor's or Master's degree in a related field and laboratory experience are required. Sales experience is preferred but not mandatory.

Requirements

• Be a graduate of Master or Bachelor’s Degree in Medical Technology, Medical Science, or any related course
• Have at least 1-2 years of professional practice in IVD field, laboratory, diagnostics, or laboratory device production or distribution companies
• Be proficient in MS Excel
• Possess good communication and interpersonal skills
• Be amenable to do field work within the region and flexible to visit the Manila office once in every quarter for sales meeting
• Have a valid driver’s license

Responsibilities

• Achieve the assigned sales budget (monthly and annual)
• Create quality monthly itinerary (IT)- weekly itinerary aligned with the business objectives to ensure area development is attained and post call reports prepared after every visit. To submit succeeding monthly IT and daily call report (based on previous months IT) for reimbursement to be submitted to respective District Managers
• Execute the company's value proposition to create new account opportunities
• Effectively share product/s and service information with distributors and end-users
• Build and nurture a strong direct customer base, while growing the existing network
• Maintain excellent relationships (being a solution provider) with customers to ensure satisfaction and loyalty
• Address customers calibration (according to Westgard Multi Rule), control and reagent concerns
• Provide tailored service and individual attention to meet customer needs
• Conduct product demonstrations and provide clear technical explanations to customers
• Deliver training sessions and updates on new or existing products to customers
• Prepare customer interactions for reporting and analysis i.e., Itinerary report (identify 2 potential clients per day, as per KPI), daily call report, funnel management, preparation of quarterly sales forecast, monthly sales performance report (budget vs. actual)
• Collaborate with the finance for Accounts Receivable (AR) specialist to monitor and follow up on receivables for the region
• Perform other ad hoc tasks related to technical services, such as troubleshooting and installations

Preferred Qualifications

Have experience in sales within the related industry

Benefits

• Work-from-home set up
• Full-time/Direct Employment
• Schedule: Monday to Friday 8:00 am – 5:00 pm PH time
• Location: Remote/WFH