Technical Software Specialist - Revit

Summary

Join Alpine as a Software Consultant in the south Florida region to maintain existing customers and support new business opportunities by providing demonstrations and technical assistance to end users.

Requirements

• Bachelor's degree in business, Engineering, Marketing, Architecture, or Construction Management preferred
• 2 years of experience with Autodesk Revit and AutoCAD required
• 3 years of experience in construction technology preferred
• 3 years of experience with technical implementation of software preferred
• Experience interacting with customers in a service or support capacity
• Strong organizational skills
• Excellent verbal and written communication skills with the ability to effectively present information to internal and external stakeholders
• Proven experience as a highly motivated, results-driven, self-starter
• Proficiency with the MS Office Suite (Word, PowerPoint, Outlook, Excel)
• Ability to travel regionally up to 70% with valid driver's license and good driving record

Responsibilities

• Partner with customers to help them get the most out of Alpine software and improve their business operations
• Maintain existing customers and support new business opportunities by providing demonstrations and technical assistance to end users
• Partner with sales in new account acquisitions
• Evaluate plant operations of prospects to determine how they may utilize Alpine software to increase productivity and reduce paperwork
• Manage technical project of initial installation, business rule files, and software training through the transition of support to the Help Desk team
• Act as Software Expert in the designated territory for escalated and higher level requests
• Introduce customers to new software features
• Partner with territory salesperson on customer priorities
• Build rapport and develop lasting relationships with customers' staff
• Work cross-functionally with software development on territory market needs
• Other duties as assigned