Technical Specialist, Customer Deployments

Summary

Join our team at Harbinger Motors Inc. as a Technical Specialist and become an essential member of the Operations team, supporting Harbingers fleet, engineering test activities, customer vehicles, and dealers shops.

Requirements

• 5+ years’ work experience in a vehicle workshop and/or dealer shop
• The role will involve travel and during the busiest times could be 70%
• Ability to solve problems without granular instructions
• EV and HV experience is a plus
• Graduation from high school or equivalent and an Automotive Technology degree from an institution, or the equivalent in experience and evidence of exceptional ability
• Natural ability to interface with many different people from many different technical disciplines and operate with them seamlessly
• Ability to self-start, manage, and execute to completion given tasks with varying levels of advance information given in various written and verbal formats
• Valid driver’s license required
• Factory training programs through OEMs are a plus
• Familiarity with vehicle Controller Area Network (CAN) communication
• Expertise with Vector CANoe/ CANalyzer a plus
• Strong ability to think outside the box and find creative solutions to complex problems
• Strong understanding of vehicle systems and their interactions
• Ability to travel as required
• A creative curiosity, collaborative work ethic, hardworking enthusiasm
• Excellent communication skills and team working tendencies
• Demeanor for customer facing interactions

Responsibilities

• Engineering test support at proving grounds and other test locations
• Customer fleet technical support remotely. Be a resource for Harbingers techline to answer questions and provide troubleshooting guidance
• Field support - customer fleet support and problem solving, special events logistical and technical support
• Engineering prototype build support
• Tools and shop management and organization, supplies inventory management
• Data collection - collect vehicle data and become adept at analyzing it
• Equipment calibrations and records keeping
• Hands on testing
• Service procedure development and trials
• Training the trainers for service network and other internal technicians

Benefits

• 100% Comprehensive Health Coverage: You and your loved ones are covered with top-tier medical, dental, and vision insurance
• Accelerate Your Wealth: As an early stage employee, you'll have the opportunity to rev up your financial future with early-stage stock options
• Unleash Your Time: Take control of your work-life balance. Salaried teammates receive flexible PTO and the freedom to celebrate holidays and wellness days as you see fit
• Cruise into Vacations: Enjoy an exciting annual vacation stipend to help you recharge your batteries
• Fuel Your Day: Forget brown bag lunches; we've got you covered with paid lunches and dinners to keep you energized