Technical Writer

Summary

Join Arine, a rapidly growing healthcare technology company, as a Technical Writer! You will be responsible for creating and maintaining user-friendly documentation for our medication management platform. Collaborate with various teams to translate complex technical concepts into accessible materials. This role requires a Bachelor's degree (preferred), 3+ years of experience in technical writing for SaaS products (healthcare preferred), and strong communication skills. Arine offers a dynamic work environment, opportunities for growth, and a competitive salary ($100,000-130,000/year). We are committed to creating a diverse and inclusive workplace.

Requirements

• Ability to pass a background check
• Must live in and be eligible to work in the United States
• Bachelor's degree in English, Journalism, Technical Communication, Computer Science, or a related field
• 3+ years of experience as a Technical Writer working on SaaS products
• Strong understanding of technical writing principles and best practices
• Excellent written and verbal communication skills
• Ability to quickly learn and understand complex technical concepts
• Proficiency in using various authoring tools and content management systems
• Ability to think graphically and convey concepts through pictures as well as words
• Strong attention to detail and ability to produce high-quality work
• Ability to work independently and as part of a team
• Excellent organizational and time-management skills

Responsibilities

• Develop and maintain a wide range of technical documentation, including user guides, API guides, reference manuals, configuration guides, tutorials, knowledge base articles, release notes, and training materials
• Research and gather information from subject matter experts (SMEs), including product managers, engineers, our internal clinical care team, and customer support
• Translate complex technical concepts into easy-to-understand language for various audiences, including technical and non-technical users
• Ensure documentation is accurate, consistent, and adheres to company style guides and standards
• Design and create graphics such as screenshots and diagrams to help users understand technical concepts, process flows, and UI instructions
• Collaborate with cross-functional teams to identify documentation needs and prioritize projects
• Use various authoring tools and technologies to create and publish documentation
• Maintain and update existing documentation to reflect product changes and improvements
• Review and edit documentation for clarity, grammar, and style
• Contribute to the continuous improvement of documentation processes and standards
• Stay up-to-date with industry best practices and trends in technical writing

Preferred Qualifications

• Experience with an Agile development environment and tools such as Jira and Confluence
• Experience with API documentation and related tools
• Experience creating professional looking training materials
• Portfolio of writing samples demonstrating technical writing skills

Benefits

• Competitive salary ($100,000-130,000/year)
• Unparalleled learning and growth prospects