Technical Writer

Summary

Join DoiT, a global technology company specializing in cloud-driven solutions, as a Technical Writer based remotely in Spain, the United Kingdom, or Ireland. You will be responsible for creating, updating, and maintaining customer-facing documentation for DoiT's products, collaborating with product managers, engineers, and designers. This role requires 4+ years of experience in technical documentation for B2B SaaS products, strong communication skills, and proficiency with documentation tools. You will have the opportunity to become a subject matter expert in DoiT's products and contribute to the company's technical knowledge base. DoiT offers a range of benefits, including unlimited vacation, flexible working options, health insurance, parental leave, an employee stock option plan, a home office allowance, a professional development stipend, and a peer recognition program.

Requirements

• 4+ years experience in writing, editing, and reviewing technical documentation for B2B SaaS products
• Proven ability to gather information from multiple channels, dive deep, and synthesize the information into a cohesive narrative
• Proven ability to operate with flexibility, in a fast-paced, constantly evolving team environment
• Self-organized and a self-motivated individual who is confident, thorough and tenacious
• Experience building documentation websites with static site generators and markup languages like Markdown/MDX; proficiency with docs-as-code tools like GitHub
• Understanding API best practices; familiar with API specs and documentation tools
• Excellent communication skills in English, both written and verbal

Responsibilities

• Become a subject matter expert in our product
• Create, update and maintain customer-facing documentation at DoiT Help Center and the Developer Hub
• Collaborate with Product managers, engineers, and designers to gain an in-depth understanding of our product portfolio, identify documentation needs and opportunities from a customer-centric view
• Manage multiple documentation tasks in any given sprint
• Contribute to other technical knowledge articles at DoiT
• Participate in tooling and process improvements

Preferred Qualifications

• Basic understanding of cloud technology, e.g., AWS, Google Cloud, Kubernetes
• Experience and knowledge of DocOps
• A great sense of humor and enjoys having fun at work

Benefits

• Unlimited Vacation
• Flexible Working Options
• Health Insurance
• Parental Leave
• Employee Stock Option Plan
• Home Office Allowance
• Professional Development Stipend
• Peer Recognition Program