Technical Writer

Summary

Join The Mill Adventure, a scale-up building innovative iGaming products, as a Technical Writer. You will work with internal teams to understand product documentation requirements, manage and improve the documentation repository, produce high-quality documentation (user manuals, guides, FAQs, tutorials), collaborate with development and product teams, write and publish release articles, and occasionally define English copy for platform components. The ideal candidate possesses proven experience in technical writing for software documentation, familiarity with SDLC and software development, and the ability to grasp complex technical concepts and explain them clearly. The company offers a flexible working environment, opportunities for learning and growth, a strong company culture, and various benefits.

Requirements

• Familiarity with the SDLC and software development
• Proven working experience in technical writing of software documentation
• Previous exposure to highly technical teams as well as business/client stakeholders
• Ability and interest in building a product knowledge base
• Ability to quickly grasp complex technical concepts and make them easily understandable in text and pictures
• Great organizational skills and ability to follow multiple threads at the same time
• Ability to work independently
• Analytical mind with problem-solving aptitude

Responsibilities

• Work with internal teams to obtain an in-depth understanding of the product and the documentation requirements
• Key responsibility in managing and improving our current documentation repository while keeping all the documentation up to date
• Produce high-quality documentation (e.g. user manuals, guides, FAQ pages, tutorials/ step-by-step instructions) with a focus on both technical and business flows
• Collaborate with development and product teams to align on the documentation approach
• Write and publish release articles to announce software updates, product launches, and other significant developments
• Occasionally define English copy for platform components, functionalities, tools, and descriptions to maximize user experience and usability
• Help / ensure the platform experience is user-friendly with appropriate terms and concepts

Preferred Qualifications

Working knowledge of the iGaming ecosystem is a great advantage

Benefits

• A lean, focused company, offering a flexible working environment
• The opportunity to work with and learn form a highly skilled, talented team
• A great company culture, where accountability is innate, transparency is key and competency is virtue
• Being part of a small, tight knit, caring community
• Work equipment of your choice
• Private health insurance
• Learning budget
• Fitness benefit
• Parking/transport or co-working allowance
• Company wide and team based get togethers