Technical Writer Intern

Summary

Join InfluxData, the creator of InfluxDB, as a Technical Writer to document our database product portfolio, collaborate with engineers and product team, and work with modern documentation tooling.

Requirements

• Currently pursuing, or recently completed, a degree in Technical Writing, English, Communications, Computer Science, or a related field
• Strong written language skills
• Experience using git, GitHub, Markdown, and HTML
• Basic understanding of HTTP, REST, and how to test and evaluate APIs and other software components
• Experience installing, configuring, using, and troubleshooting software and command-line tools
• Programming and database querying skills (academic or professional)
• Familiarity with and ability to adapt to established technical writing style guides

Responsibilities

• Document new features and capabilities as they are released by the engineering team
• Collaborate with engineers, product managers, and other departments to gather information and ensure accuracy in documentation
• Test and validate those features against the documentation you have developed
• Work in a docs-as-code environment to draft, edit, and proofread technical documents and user guides
• Participate in regular planning meetings with the product team
• Optimize documentation for search and AI retrieval
• Configure and use custom GPTs to improve documentation and assist users
• Contribute and review blog posts that highlight new features and capabilities
• Follow established documentation standards and guidelines
• Incorporate the latest best practices and tooling to improve documentation quality and user experience

Benefits

• Medical/dental/vision insurance with 100% coverage for employees and dependents
• Company contribution to your FSA
• Flexible Time Off - take the time you need
• Life Insurance, short and long term disability insurance
• 401(k)
• Wellness programs
• Annual professional development budget
• Financial planning and legal advice