Lessen is hiring a
Trade Specialist

Summary

The Trade Specialist - Plumbing role at Lessen is a customer and vendor support position that requires intermediate computer skills, SME in plumbing trade, relevant qualification, 3-4 years of experience in the field, and a Bachelor's Degree. The role involves maintaining client relationships, reviewing vendor quotes, developing projects, serving as a technical expert, resolving issues, and performing ad-hoc tasks. Benefits include competitive compensation, health, dental, vision, life, disability insurance, 401K retirement savings plan, paid vacation, federal and floating holidays, maternity/paternity pay, career advancement opportunities, and all the tools needed for success.

Requirements

• Computer Skills: Intermediate proficiencies in: Microsoft Word, Excel, PowerPoint, Outlook preferred
• SME in plumbing trade
• Relevant plumbing trade qualification
• 3 – 4 years of experience in relevant field
• Experience working in an FM, retail, buildings environment
• Demonstrable experience of solving complex trade related technical issues
• Bachelor’s Degree preferred

Responsibilities

• Build and maintain professional relationships with clients and vendors to gain an understanding of their operational needs in a specific trade related area
• Assist in the development and implementation of solutions to meet those needs
• Review vendor quotes on behalf of client to ensure scope and pricing of plumbing work is appropriate
• Develop and coordinate client and internal initiatives and special projects
• Serve as a technical and subject matter expert resource for plumbing and leadership
• Serve as a key point of contact for internal and external clients; resolving issues with vendors as necessary
• Proactively resolve vendor and client issues; drive all issues towards resolution and escalates on a timely basis only when necessary
• Provide support to Trade Representative as required
• Foster a positive work environment and collaborate effectively with all stakeholders
• Ensure confidentiality of internal and external data
• Perform ad-hoc projects and other duties as assigned

Benefits

• Competitive compensation
• Health, Dental, Vision, Life, Disability options
• 401K retirement savings plan
• Paid vacation, federal and floating holidays
• Maternity/Paternity Pay
• Career advancement opportunities
• All the tools you’ll need to be successful