Remote Training Instructor

Summary

Join Rackner as a Training Instructor to support the DoD program, Platform One, and provide technical services and expertise for its success. As a member of Customer Experience team, you will be responsible for delivering training workshops and sessions, conducting retrospectives and customer satisfaction surveys, and providing monthly status reports.

Requirements

• Delivering technical training and workshops
• Training Project Managers (PMs) and Developers on technical topics
• Using and teaching DevSecOps principles and practices
• Platform One tools, CI/CD pipelines, and agile methodologies
• Conducting technical training sessions and workshops
• Virtual training platforms and tools

Responsibilities

• Conduct virtual weekly training workshops for onboarding DoD product teams
• Deliver educational materials and provide live support during training sessions
• Ensure the best customer experience by maintaining appropriate student-to-instructor ratios
• Conduct post-workshop retrospectives and customer satisfaction surveys to support continuous improvement
• Provide monthly status reports on customer survey results and training effectiveness

Benefits

• 401K with 100% matching up to 6%
• Highly competitive PTO
• Great health insurance with large network of providers
• Medical/Dental/Vision
• Life Insurance, and short & long term disability
• Industry-Leading Weekly Pay Schedule
• Home office & equipment plan