Training Manager

Summary

Join Version 1 as a Training Manager to lead the design, development, and delivery of a comprehensive training program for a new SaaS solution. You will ensure all users are equipped to use the new system. Key responsibilities include developing a Training Needs Analysis (TNA), designing a scalable training strategy, delivering a "Train the Trainer" program, and creating training materials. You will also coordinate and deliver training sessions, integrate training documentation into the SaaS platform, and monitor training effectiveness. Collaboration with project teams and providing regular updates are also crucial. The ideal candidate will have proven experience in managing training programs for large-scale IT or SaaS implementations and a strong background in TNA, curriculum development, and blended learning methodologies.

Requirements

• Proven experience in managing training programmes for large-scale IT or SaaS implementations
• Strong background in TNA, curriculum development, and blended learning methodologies
• Experience with “Train the Trainer” models and scalable training delivery
• Excellent communication and stakeholder engagement skills
• Proficiency in using digital learning tools and platforms (e.g., SharePoint, Articulate, Camtasia)
• Ability to manage multiple training streams and adapt to evolving project needs

Responsibilities

• Lead the development of a Training Needs Analysis (TNA) across diverse user groups
• Design and implement a scalable, role-based training strategy aligned with the organisation’s change management and implementation goals
• Deliver a “Train the Trainer” programme for functional, technical, and support users
• Develop and maintain training materials including manuals, video tutorials, and e-learning content
• Coordinate and deliver instructor-led training sessions, both in-person and virtual
• Integrate training documentation into the SaaS platform and ensure accessibility for all user groups
• Monitor training effectiveness through assessments, feedback, and post-go-live metrics
• Collaborate with project teams to align training delivery with key implementation milestones (e.g., UAT, go-live)
• Provide regular updates to project governance structures and contribute to continuous improvement of training delivery

Preferred Qualifications

• Degree in Education, HR, IT, or related field
• Certification in Learning & Development (e.g., CIPD, CPLP)
• Experience in public sector or education-related projects is a plus

Benefits

• Share in our success with our Quarterly Performance-Related Profit Share Scheme, where employees collectively benefit from a share of our company's profits
• Strong Career Progression & mentorship coaching through our Strength in Balance & Leadership schemes with a dedicated quarterly Pathways Career Development programme
• Flexible/remote working, Version 1 is tremendously understanding of life events and people’s individual circumstances and offer flexibility to help achieve a healthy work life balance
• Financial Wellbeing initiatives including; Pension, Private Healthcare Cover, Life Assurance, Financial advice and an Employee Discount scheme
• Employee Wellbeing schemes including Gym Discounts, Bike to Work, Fitness classes, Mindfulness Workshops, Employee Assistance Programme and much more
• Generous holiday allowance, enhanced maternity/paternity leave, marriage/civil partnership leave and special leave policies
• Educational assistance, incentivised certifications, and accreditations, including AWS, Microsoft, Oracle, and Red Hat
• Reward schemes including Version 1’s Annual Excellence Awards & ‘Call-Out’ platform
• Environment, Social and Community First initiatives allow you to get involved in local fundraising and development opportunities as part of fostering our diversity, inclusion and belonging schemes