Transformation Operations Manager

Pax8
Summary
Join Pax8 as the Transformation Manager for the AMER region and lead significant transformation initiatives driving organizational agility, performance, and growth. Plan and execute large-scale transformation programs, ensuring alignment with Americas' strategic intent and regional business group objectives. Work cross-functionally to identify improvement opportunities, implement best practices, and foster continuous innovation. Act as a trusted advisor to senior leadership, providing expert guidance on change management, stakeholder engagement, and risk mitigation. Champion new ways of working and ensure successful transitions with minimal disruption. Build buy-in and engagement at all levels, driving both short-term results and sustainable long-term value for the Americas region.
Requirements
- At least seven (7) years of experience in transformation or change management or related experience
- Familiar with a wide range of project management tools (e.g., MS Project, Smartsheet, Wrike, Jira, Confluence, Asana)
- Extensive experience leading complex, multi-phase transformation initiatives and change programs within regional or enterprise portfolios, from strategy development through execution and sustainment
- Proficient in a broad array of transformation and change management methodologies (e.g., Prosci ADKAR, Kotter, Lean Six Sigma, Agile Change, Design Thinking) and tools, with a proven track record of successfully driving adoption of new processes, technologies, or organizational structures on schedule and within resource parameters
- B.A./B.S. in a related field or equivalent work experience
- Bachelor's Degree (or similar): Fields such as Business Administration, Operations Management, Strategy, Data Analytics, Economics, or a related field or a related field
Responsibilities
- Lead the strategic design, integration and execution of regional transformation projects and programs, covering areas like operations, digital enablement and cultural changes across the region
- Establish transformation governance structures, prioritize high-impact initiatives, and coordinate cross-functional delivery teams to ensure alignment with regional objective
- Navigate complex interdependencies across business groups, proactively manage systemic risks, and resolve escalated challenges to maintain transformation momentum, value delivery, and strategic coherence
- Design and implement regional-level change strategies grounded in behavioral science and organizational psychology, ensuring successful adoption of new technologies, operating models and ways of working
- Lead transformation readiness assessments, develop stakeholder-specific engagement plans, and oversee delivery of learning and enablement programs that embed change into day-to-day operations
- Act as a change champion, modeling transformation values and fostering a mindset of agility, collaboration, and continuous learning
- Engage Americaβs EOG, regional leaders and business groups to co-create the transformation narrative, algin on desired outcomes and manage expectations
- Build and maintain a transformation coalition that spans the business groups, ensuring sustained leadership sponsorship and the removal of systemic blockers
- Develop and deliver executive-level communications, program briefings, and strategic artifacts that drive understanding, urgency, and unified action
- Define transformation success metrics, lead benefit realization planning (in partnership with project/program managers) and implement integrated reporting frameworks that track value delivery across all regional business groups
- Leverage analytics and scenario modeling to provide actionable insights, inform pivot decisions, and surface early warning indicators requiring executive attention
- Continuously assess global trends, benchmark best in class transformation practices and integrate emerging methodologies (e.g. agile at scale, design thinking, system thinking) into the transformation roadmap
- Establish a transformation knowledge hub to capture lessons learned, scale successful pilots, and empower regional teams with reusable tools and playbooks that accelerate future initiatives
Benefits
- Non-Commissioned Bonus Plans or Variable Commission
- 401(k) plan with employer match
- Medical, Dental & Vision Insurance
- Employee Assistance Program
- Employer Paid Short & Long Term Disability, Life and AD&D Insurance
- Flexible, Open Vacation
- Paid Sick Time Off
- Extended Leave for Life events
- RTD Eco Pass (For local Colorado Employees)
- Career Development Programs
- Stock Option Eligibility
- Employee-led Resource Groups
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