πCosta Rica
Transformation Project Manager

Serigor
πRemote - United States
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Summary
Join our team as a Transformation Project Manager and play a key role in a $54MM Transformation Program. You will oversee the coordination of projects and technology operations readiness efforts. Responsibilities include implementing new COTS solutions, establishing full data management capabilities, and developing and migrating to improved IT processes. You will manage Agile, Waterfall, and Iterative projects, employing a hybrid approach when necessary. This role requires strong project management skills, experience with software implementation projects, and proficiency in project portfolio management applications.
Requirements
- Knowledge of the Project Management industry best practices for service/systems creation and development and generally accepted standards outlined in the Project Management Body of Knowledge (PMBoK) Guide and Agile principles
- Knowledge of the Software/System Development Life Cycle (SDLC)
- Knowledge of procurement processes
- Experience with Agile, Waterfall and/or Iterative project management methodologies, especially with projects that employ a hybrid approach
- Experience with project planning, scheduling, scope, cost, risk identification and management, status reporting, change management, issues resolution and other project management controls and practices
- Knowledge and demonstrable experience leading/managing large data migration and interface/data exchange efforts
- Strong experience managing software implementation projects including custom, commercial off-the-shelf (COTS), Software as a Service (SaaS) and related processes to support and enhance foundation infrastructure, services, business systems and enterprise software solutions
- Proficient in using a project and strategic portfolio management application (e.g. Microsoft Project, Planview, DevOps)
Responsibilities
- Manage Agile, Waterfall and/or Iterative projects, especially projects that employ a hybrid approach
- Complete project planning, scheduling, scope, cost, risk identification and management, status reporting, change management, issues resolution and other project management controls
- Manage software implementation projects including custom, commercial off-the-shelf (COTS), Software as a Service (SaaS) and related processes to support and enhance foundation infrastructure, services, business systems and enterprise software solutions
- Manage projects in the project and strategic portfolio management application (software)
- Manage numerous projects, with the ability to prioritize, delegate, and escalate project concerns as needed
- Communicate with project stakeholders to facilitate group discussions to drive decision-making direction
- Communicate both verbally and with written messages to facilitate a mutual understanding of involved parties
- Establish rapport with others, motivate coworkers and customers and work collaboratively across business and technology functions
- Practice customer service skills including active listening, empathy, and problem-solving
- Manage procurement processes
- Provide knowledge transfer when necessary to provide work/project continuity
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