UX Content Manager

Summary

Join GoDaddy's team as a UX Manager for the UX Content Design team! You will play a pivotal role in shaping the strategy for seamless customer experiences across all products. As a UX leader, you'll mentor designers, influence strategy, coordinate with cross-functional teams, and drive company-wide success. Responsibilities include implementing best practices, solving problems creatively, and collaborating with various teams. This remote position requires 3+ years of experience managing a UX design team and a strong background in UX content design. GoDaddy offers a competitive benefits package, including paid time off, retirement savings options, bonuses, health benefits, and parental leave.

Requirements

• 3+ years of experience managing a UX Design and/or UX Content Design team
• 3+ years of experience doing quality UX Content Design or UX Design work, strong design thinking skills, and demonstrable experience working with product design teams in an agile environment
• Clear track record of problem resolution, team leadership, and time in a role with at least 3 direct reports, demonstrable experience developing and retaining talent
• Experience developing and adhering to product strategy. Outstanding organizational skills and problem-solving skills, experience working through ambiguity to create a plan forward
• Experience working with and/or developing style guides and content design systems, and a firm grasp of grammar and style rules. Masterful writing skills
• Experience articulating design concepts and rationale to both technical and non-technical collaborators. Excellent communication and collaboration skills
• Experience learning new subject matters quickly, implement feedback, give constructive input, and positively contribute to a collaborative, fast-paced environment

Responsibilities

• Work with our designers to mentor and coach standard methodologies, provide feedback, and collaborate to ensure design standards are being met
• Mentor team members to develop professionally and improve their impact within GoDaddy through direct and timely, actionable feedback
• Be responsible for all people processes – retaining talent, balancing workloads, and ensuring the team has access to information and tools needed to perform their jobs effectively
• Implement best processes and practices that accelerate efficiency and alignment
• Be a strategic, creative problem solver and work to improve our UX through a unified messaging strategy that adheres to our voice and style
• Collaborate effectively with other UX leaders, product managers, researchers, product marketers, and brand strategy
• Be an active contributor and participator in group critique and constant iterative improvement, guiding sessions in a team environment and fostering design thinking into the common vernacular
• Advocate for design excellence, craftsmanship, usability, accessibility, brand voice, and overall user experience

Preferred Qualifications

• Experience managing people in any industry
• Bachelor of Arts degree or Master of Arts degree in interaction design, communication design, industrial design, HCI, or related field
• Experience in Content or Brand Strategy, Copywriting, Editing
• Experience with common customer research techniques and deriving insights from qualitative sources and quantitative data

Benefits

• Paid time off
• Retirement savings (e.g., 401k, pension schemes)
• Bonus/incentive eligibility
• Equity grants
• Participation in our employee stock purchase plan
• Competitive health benefits
• Parental leave