Content Operations Manager

Summary

Join Liquid Agency, a brand experience agency, as their remote Content Operations Manager! This work-from-home position, based in the U.S. and aligned with West Coast business hours, focuses on leading and optimizing content strategy for clients. You will ensure high-quality content development and delivery across multiple channels, supporting brand, employee, and customer experience initiatives. The role involves content audits, updates, SEO optimization, collaboration with teams, performance tracking, and developing support materials. You'll manage multiple projects using tools like Jira. This opportunity is ideal for those ready to drive impactful content strategies and enhance brand experiences.

Requirements

• 5+ years in content strategy, content management, or a related field
• Bachelor’s degree in Communications, Marketing, or a related field
• Experience with CMS platforms, analytics tools, and project management software like Jira
• Strong grasp of SEO, UX principles, and digital marketing best practices
• Ability to translate complex topics into clear, compelling content
• Skilled at interpreting data to drive content strategy decisions
• Ability to manage multiple projects and deadlines in a fast-paced environment

Responsibilities

• Conduct content audits to maintain relevance, fill gaps, and ensure brand and compliance alignment
• Update and refine content across blogs, case studies, marketing materials, presentations, and email campaigns
• Ensure content meets SEO best practices, UX principles, and digital marketing strategies
• Collaborate with teams to plan and execute multi-channel campaigns while ensuring message consistency
• Track and analyze content performance, providing insights for continuous improvement
• Develop toolkits, training, and support materials to help teams and partners understand, implement, and maintain content standards effectively
• Manage multiple content projects, ensuring quality, deadlines, and efficiency using management tools like Jira

Preferred Qualifications

Master’s degree in Communications, Marketing, or a related field

Benefits

Remote, work-from-home position