UX Designer

Summary

Join our growing UX team at Gearset and contribute to creating a simple, intuitive, and delightful user experience for our platform. You will own the design process from research to delivery, collaborating with product managers and engineers. This role offers opportunities to lead research and design for core workflows, working directly with customers to understand their needs. You will iterate on ideas, prototype solutions, and collaborate with teams to ship impactful features. The position requires experience shipping products in a continuous development environment and a passion for creating user-centered designs. We offer a competitive salary, remote work flexibility, and various benefits.

Requirements

• Be enthusiastic about working with customers to build and deliver the right solution that empowers them and adds value to the Gearset platform
• Effectively create and communicate ideas for research and design work
• Love designing simple, intuitive and delightful solutions to customer problems
• Be pragmatic when it comes to design choices and make objective design decisions, always advocating for the best possible user experience
• Have experience shipping products and working in a continuous development environment

Responsibilities

• Own & drive the full design process from discovery through to delivery: turning research insights into ideas, designing the workflows and UI for features, getting them shipped in product releases and monitoring their success
• Partner with product managers to research and understand the jobs to be done for our customers & lead user research to discover friction and unmet needs
• Work closely with engineering teams to ship projects that help address customer needs and add value to the Gearset platform
• Lead the research and design for core workflows on the Gearset platform
• Working with customers to understand their needs; plan & conduct generative product research to help discover needs and uncover points of friction
• Iterate on ideas, with peers, to solve those needs; share & seek feedback on work with other designers, product managers and engineers
• Prototype solutions to validate their value with users; organise & lead evaluative research with engineering teams, focusing on target users
• Collaborate with teams to get the right solution shipped on our platform; work with engineers to get features into the hands of our customers
• Advocate and initiate new research, design and engineering work to improve shipped projects and to shape new projects
• Support your peers in the UX team; pairing and reviewing work, actively providing feedback and helping the team mature and grow

Preferred Qualifications

• Have experience working on technical applications or developer tools
• Have experience of working with hosted (SaaS) products

Benefits

• Salary is £45,000 - £80,000 per annum depending on experience
• This is a remote UK based full time opportunity, working Monday to Friday
• 25 days holiday plus bank holidays
• Personal L&D budget of up to £1500 per year
• Company Pension Plan (matching up to 5%)
• Bupa health care
• Life Insurance & Critical Illness cover
• Flexible working hours
• Free lunch in the office
• Health and wellness benefits
• Opportunity to join our Long Term Incentive scheme