UX Strategist

Summary

Join Kanopi Studios as a Contract UX Strategist and lead the entire lifecycle of user research, from discovery to concept testing. You will be responsible for crafting delightful and functional user experiences, serving as the team's advisor on UX vision. Lead clients through the Discovery process, creating deliverables such as user flows and customer journey maps. This is a 100% remote contract position requiring 5+ years of professional UX strategy experience and 3+ years of agency experience. The ideal candidate will possess strong communication skills and the ability to translate complex concepts into client-friendly information. Compensation is commensurate with experience.

Requirements

• 5+ years of professional experience in UX strategy
• 3+ years of experience working within an agency setting, preferably remotely or with a distributed project team
• A strong portfolio containing specific examples showcasing your UX process and outputs
• The ability to translate high-level strategic concepts into easily digestible client-friendly information
• The ability to offer valuable insights on projects, regardless of budget size
• Inherent professionalism and responsiveness to client needs, including issues as they arise
• General comfort context-switching between multiple projects in a fast-paced, multi-time-zone environment
• Proactive verbal and written communication skills, and can respond quickly and remain flexible in a rapidly changing environment
• Curiosity and initiative to learn and adapt to new applications and frameworks
• Proven experience delivering high-quality work with an eye on time and budget

Responsibilities

• Lead the entire lifecycle of user research from open-ended discovery to concept testing, including: IA, writing surveys, tree testing, and user journeys
• Synthesizing research techniques and data insights that lead to actionable strategic recommendations
• Work collaboratively with Content team to formulate deep insights that blend UX and content strategy
• Lead clients through and participate in Discovery and UX work sessions
• Create project deliverables, including user flows, customer journey maps, IA, sitemaps, wireframes, etc
• Contribute and collaborate with the Creative Services team to help elevate deliverables
• Contribute to Kanopi’s marketing efforts
• Perform marketing activities on behalf of Kanopi, including but not limited to conducting webinars, participating in promotional videos, and representing the brand in public-facing events

Benefits

100% remote role