Verifications Specialist

Summary

Join Mitratech, a global team of technocrats building world-class products for Legal, Risk, Compliance, and HR functions. We offer a close-knit, inclusive work culture with great people practices and learning opportunities. As a Verifications Specialist, you will process pre-employment screenings by verifying employment, education, licenses, and references using phone, email, and fax. You will provide professional service to applicants and verifiers, handling sensitive information confidentially. This role requires excellent communication, problem-solving, and computer skills, along with the ability to manage multiple priorities and work independently and as part of a team. Mitratech has served 20,000 client companies globally for over 35 years.

Requirements

• Expert computer skills (Internet Searches, Database Lookups)
• Outstanding verbal and written communication skills, including high proficiency or fluency in English
• Excellent problem-solving skills
• Critical Thinking
• Coachable
• Ability to work independently and problem-solve
• Energetic, self-motivated, and detail-oriented
• Ability to manage multiple priorities using time management and organization skills
• Team player with the ability to work with a wide variety of people in local and remote locations
• Critical Thinking
• Coachability
• Decisiveness
• Tech Skills
• Friendly
• Helpful
• Positive
• Energetic
• Customer-Centric
• High School Diploma or GED

Responsibilities

• Process verifications using telephone, email and fax
• Provide professional service to third-party verifiers and applicants
• Handle Personal Identifying Information confidentially and responsibly
• Interact with companies from all over the United States
• Make outbound calls to gather information and confirm that the information is correct
• Log clear and detailed notes documenting research steps and actions taken on screening
• Analyze collected data and personal documents and evaluate their relevance and applicability
• Prepare accurate and grammatically correct screenings
• Maintain a personal performance level that meets or exceeds the established production and quality goals of the department