Vice President, Partner and Customer Account Management

Summary

Join Huntress as the Vice President of Partner and Customer Account Management, leading a team focused on driving Annual Recurring Revenue growth. You will manage and support a team of leaders and individual contributors, focusing on net dollar retention, cross-selling, and expanding product usage. This high-impact role requires strong leadership, forecasting, and relationship-building skills within the cybersecurity industry. Success will be measured by expansion and retention metrics, and the ability to drive team outcomes. Huntress offers a fully remote work environment and a comprehensive benefits package.

Requirements

• 7+ years of experience leading account management teams, sales teams, or related fields, ideally focused on mid-market and below
• Experience with Salesforce or other similar CRM platforms
• Demonstrated ability to develop and execute effective and efficient partner growth strategies

Responsibilities

• Effectively manage and up-level a team of leaders and quota-carrying individual contributors while fostering a collaborative and results-oriented environment
• Accurately forecast and track leading indicators to ensure consistent and predictable results that align with Huntress’s objectives and revenue goals
• Work with partners to be a trusted advisor, delivering solutions that increase customer satisfaction and grow partner adoption while delivering exceptional customer service
• Build, strengthen, and maintain strong relationships at multiple levels across all Huntress partners to drive increased visibility and grow partnerships
• Execute a customer and partner engagement process to ensure great communication with our existing customers and partners

Preferred Qualifications

• Strong knowledge of the cybersecurity industry
• Strong knowledge of the MSP space

Benefits

• 100% remote work environment - since our founding in 2015
• Generous paid time off policy, including vacation, sick time, and paid holidays
• 12 weeks of paid parental leave
• Highly competitive and comprehensive medical, dental, and vision benefits plans
• 401(k) with a 5% contribution regardless of employee contribution
• Life and Disability insurance plans
• Stock options for all full-time employees
• One-time $500 reimbursement for building/upgrading home office
• Annual allowance for education and professional development assistance
• $75 USD/month digital reimbursement
• Access to the BetterUp platform for coaching, personal, and professional growth