Vice President, Operations

Summary

Join Mixbook as the Vice President of Operations, a key leadership role driving operational excellence and supporting company growth. Lead end-to-end operations, manage global supplier networks, and oversee fulfillment strategies to ensure premium quality and seamless customer experiences. This critical role requires strategic leadership, financial responsibility, process optimization, and data-driven decision-making. You will build and mentor a high-performing team, fostering a culture of innovation and continuous improvement. Mixbook offers a collaborative and growth-oriented work environment with competitive benefits and perks.

Requirements

• Have extensive experience in operations management, including experience in internal operations, supplier operations, transportation management, preferably 15+ years with increasing responsibility
• Have a proven track record in managing global supply networks, particularly in the ecommerce, publishing or retail industries
• Have deep expertise in inventory management, demand forecasting, and logistics optimization
• Have experience with enterprise resource planning (ERP) systems and supply chain analytics tools
• Demonstrate the ability to negotiate and manage relationships with international partners and suppliers
• Have strong leadership skills, with experience managing large, diverse teams across multiple locations
• Have exceptional strategic thinking capabilities, able to align supply chain operations with overall business goals
• Have strong relational abilities - able to establish strong working relationships with CEOs and owners of our partner companies and lead a network of strong personalities to drive results
• Have knowledge of international trade regulations, customs procedures, and global shipping practices
• Have excellent hands-on problem-solving skills, particularly in handling supply chain disruptions, optimizing efficiency and active risk management
• Have financial acumen, including experience with budgeting and cost management for large-scale operations
• Be able to build solid business cases to support operational improvements, staffing, technology expenditures
• Have familiarity with sustainability practices in supply chain management
• Have an advanced degree in Supply Chain Management, Operations Research, Business Administration, or a related field

Responsibilities

• Define and execute the long-term global operating strategy, aligned with Mixbook’s growth and customer-focused objectives
• Build, manage, and optimize relationships with a global network of suppliers and manufacturers to ensure quality, cost-efficiency, and reliability
• Be responsible for operational and financial performance for our products, driving economies of scale that translate into increasing margins and profitability
• Oversee end-to-end fulfillment operations, ensuring on-time delivery, superior quality, and seamless customer experiences
• Apply expertise in Industrial Engineering, Supply Chain Management, and Operations Research to develop scalable and cost-effective systems to drive operational efficiencies
• Leverage data and analytics to develop long-range operational plans, optimize demand & supply planning, investigate root causes of performance gaps, identify improvement opportunities, and proactively mitigate risks across the global supply network
• Implement sustainable practices in procurement and logistics, supporting Mixbook’s commitment to environmental stewardship
• Partner with Finance, Product, Customer Experience, and Marketing teams to align operations with customer expectations and business goals and drive results
• Build, lead and mentor a high-performing team, fostering a culture of accountability, innovation, and continuous improvement

Preferred Qualifications

• Have experience in on-demand printing
• Have certifications such as APICS CSCP (Certified Supply Chain Professional) or CPSM (Certified Professional in Supply Management)

Benefits

Competitive benefits and perks to support your well-being