Virtual Assistant

Summary

Join our team as a Virtual Assistant to provide comprehensive administrative support to our healthcare practice. You will play a vital role in managing patient data, preparing charts, and handling new patient calls. This position requires strong organizational skills, excellent communication, and experience in a similar role, preferably within healthcare. The ideal candidate will be highly detail-oriented and comfortable working independently in a remote environment. You will be responsible for ensuring smooth communication and efficient management of patient information. This role offers the opportunity to contribute significantly to a healthcare team.

Requirements

• Proven experience as a virtual assistant or in a similar administrative role, preferably in the healthcare industry
• Strong knowledge of chart preparation and handling new patient calls
• Excellent communication skills, both verbal and written
• Highly organized, with a keen attention to detail
• Ability to work independently and manage time effectively in a remote environment
• Proficiency in Microsoft Office and other administrative tools
• Strong interpersonal skills and the ability to maintain a professional and friendly demeanor

Responsibilities

• Organize and prepare patient charts for upcoming appointments, ensuring all necessary information is accurately documented
• Manage inbound calls from new patients, gather necessary information, schedule appointments, and provide general information about the practice or services
• Maintain and update patient records in the system, ensuring all information is up-to-date and accurate
• Assist with general office tasks such as scheduling, email management, and follow-up communications with patients
• Provide clear, friendly, and professional communication with patients and team members to ensure a seamless experience

Preferred Qualifications

Familiarity with medical terminology and patient management systems is a plus