VP, Implementations

Summary

Join Aya Healthcare, a leading workforce solutions provider, as the VP of Implementation, Workforce AI! You will oversee the successful implementation and delivery of our products and services to clients, ensuring effective deployment and utilization of our healthcare technology solutions. This crucial role involves leading a high-performing team, managing client relationships, designing solutions, and ensuring quality assurance. You will collaborate with cross-functional teams and executive leadership, providing strategic guidance and mentorship. The ideal candidate possesses extensive experience in ERP and workforce management software implementation, particularly with Workday and Kronos/UKG. Aya offers a competitive salary, comprehensive benefits, and a supportive work environment.

Requirements

• 10+ years of ERP and workforce management software implementation experience
• Strong experience leading Workday ERP and Kronos/UKG implementations or upgrades
• Knowledge of Workday HCM, Finance, Payroll, and Kronos/UKG modules
• Minimum of 2 years’ experience managing implementation teams, exhibiting strong leadership skills with a history of building and managing high-performing teams
• Strong project management skills with experience handling multiple implementations simultaneously
• Knowledge of UKG configuration, data integration, and reporting tools
• Experience in the full lifecycle of WFM projects
• Familiarity with the Workato integration layer
• Excellent communication and people skills, with the ability to effectively interact with clients, stakeholders, and cross-functional teams
• Strong organizational skills and the ability to manage multiple priorities, projects, and stakeholders simultaneously
• Demonstrated ability to analyze complex problems, develop creative solutions and make data-driven decisions
• Bachelor’s degree in business, Information Technology, or a related field

Responsibilities

• Oversee the implementation of Workforce AI ensuring integration across HR, Payroll, and Scheduling & Finance systems
• Build and lead a high-performing team of solution consultants, project managers, and other relevant staff members
• Collaborate with executive leadership on strategic decisions and project milestones
• Provide guidance, coaching and support to ensure the team’s success along with our client’s success
• Mentor and coach consultants and managers, fostering their professional growth and development
• Lead cross-functional teams, including IT, HR, Payroll, and external vendors, ensuring alignment with business strategies
• Develop and maintain strong relationships with senior-level clients, understanding their needs and business challenges
• Serve as the primary escalation point for clients during the implementation and delivery phase
• Build strong relationships with key stakeholders, understand their needs, and proactively address any concerns or issues that may arise
• Provide strategic advice and solutions to clients, often in complex and high-stakes situations
• Collaborate with cross-functional teams, including product development, sales, and support to ensure that client requirements are accurately translated into the design and configuration of our healthcare technology solutions
• Contribute to the company’s knowledge base by developing new methodologies, tools, and insights
• Develop and implement quality assurance and validation processes and standards to ensure the successful implementation and delivery of our products and services
• Continuously monitor project progress, identify potential risks, and implement appropriate mitigation strategies
• Lead and manage the end-to-end implementation process of our healthcare technology solutions projects, ensuring projects are delivered on time, within budget and according to client requirements
• Drive continuous improvement initiatives to optimize implementation processes, enhance customer satisfaction and increase efficiency
• Regularly assess and evaluate the effectiveness of implemented solutions and identify areas for improvement
• Oversee data migration, testing, and system integration for a smooth transition
• Ensure effective change management and training plans for WFAI Users

Preferred Qualifications

• Master's degree
• PMP certification
• Workday certification

Benefits

• Free premium medical, dental, life and vision insurance
• Generous 401(k) match
• Aya also offers other benefits to those that are eligible and where required by applicable law, including reimbursements and discretionary bonuses
• Aya provides paid sick leave in accordance with all applicable state, federal, and local laws. Aya’s general sick leave policy is that employees accrue one hour of paid sick leave for every 30 hours worked. However, to the extent any provisions of the statement above conflict with any applicable paid sick leave laws, the applicable paid sick leave laws are controlling
• Celebrations! We hit our goals and reward ourselves
• Company-sponsored virtual events, happy hours and team-building activities are always on the horizon — plus, you get a special treat on your birthday!
• Unlimited DTO — we believe in time off!
• Virtual yoga, meditation or boot camp classes offered daily