VP Infrastructure and Cloud Operations

Summary

Join Xsolla as the Vice President of Infrastructure and Cloud Operations, leading the strategic evolution and operational excellence of our global infrastructure. You will manage and optimize private and public cloud environments powering Xsolla's SaaS services, ensuring resiliency, scalability, availability, and security. This leadership role requires deep technical knowledge, a strong track record in SRE, DevOps, networking, and database management, and a passion for operational excellence. Leverage AI/ML-driven solutions to automate infrastructure operations and scale platforms and teams globally. You will define and execute the strategic roadmap for global infrastructure, build high-performing teams, and manage hybrid and multi-cloud environments. Partner with internal stakeholders and lead vendor relationships, while also overseeing budget and contributing to broader technology strategy.

Requirements

• Minimum 10 years of experience leading infrastructure and operations across both private and public cloud platforms
• Proven leadership of DevOps, SRE, Networking, and Database Management functions, with direct responsibility for cross-disciplinary teams
• Demonstrated experience reporting directly to a CTO or CIO
• Deep technical expertise in infrastructure architecture, automation, performance engineering, and systems design
• Strong background in AI-powered automation, with hands-on experience implementing intelligent systems for monitoring, alerting, resolution, and performance optimization
• Experience scaling platforms to meet growing business demands, including establishing cloud governance and lifecycle management
• History of working with global teams across different cultures and time zones, with excellent collaboration and communication
• Strategic thinker with a strong vision for modern infrastructure and platform engineering
• Excellent communication skills, with the ability to influence stakeholders at all levels, including executives
• High emotional intelligence and proven ability to influence without authority
• Experience in deploying and managing observability tools like Datadog, Prometheus, or similar platforms
• Strong understanding of secure software development, compliance standards, and risk mitigation strategies
• Bachelor’s or Master’s degree in Computer Science, Engineering, or related field

Responsibilities

• Define and execute the vision, mission, and strategic roadmap for global infrastructure and operations, aligned with business priorities and technology goals
• Build and scale high-performing teams across DevOps, SRE, Networking, and Database disciplines
• Oversee global infrastructure operations across multiple time zones and cultural environments
• Manage hybrid and multi-cloud environments, including compute, storage, network, and security
• Develop and implement robust automation strategies using AI/ML to reduce toil, accelerate issue resolution, and improve system reliability
• Lead initiatives in observability, CI/CD security, and proactive incident prevention
• Ensure the infrastructure is secure, compliant, and resilient, with robust business continuity and disaster recovery practices
• Partner with internal stakeholders (Product, Engineering, Security) to ensure infrastructure is enabling product velocity and stability
• Lead vendor and service provider relationships, including SLA enforcement, performance reviews, and contract alignment
• Own the hiring, mentoring, and development of global infrastructure teams, with a focus on continuous improvement and leadership growth
• Develop and manage the infrastructure budget, focusing on cost optimization and resource forecasting
• Serve as a key advisor to the CTO, contributing to broader technology strategy and executive-level planning

Preferred Qualifications

• Experience in the gaming or SaaS industry
• Experience driving digital transformation and infrastructure modernization initiatives
• Exposure to regulatory environments (e.g., SOC 2, ISO 27001, GDPR)

Benefits

• 100% company-paid medical, dental, and vision plans
• Unlimited Flexible Time Off
• A personalized career roadmap for each employee
• Professional development through training and educational opportunities