Remote VP of Design

Summary

Join Mercury, a financial technology company, as a Design Director to lead the design team, set vision for quality, and drive business objectives. Balance time across leadership, product design, brand design, team management, and cross-functional collaboration.

Requirements

• You have deep care and understanding around what makes a product excellent
• You can tell when and why something’s excellent and articulate clearly (and kindly) when it’s not
• You’ve led, shaped, and grown design organizations of over 50 people that includes product design, brand design, user research, and other critical functions
• You have experience driving strategy at the executive level, aligning stakeholders on a vision, and evangelizing the work that your teams do to the broader company
• You can tell when you’ve hit on the right amount of process/structure without it feeling stifling or unnecessary
• You’ve led design leaders, coached them, and helped them grow in their skills and abilities
• You keep up on design trends and like to stay in practice, even if it’s been a while since you were an individual contributor
• You can drive design team processes such as design critiques, and are able to guide the team to ask the right questions to elevate the quality of the user experience

Responsibilities

• Set and maintain a vision for how the company approaches quality
• Set standards and processes to ensure high-quality design outcomes
• Develop and execute a cohesive design strategy that aligns with and drives Mercury’s overall business objectives
• Collaborate with executive leadership to integrate design thinking into strategic planning and decision-making processes
• Be eager to understand the details of the product we are building and help teams shape the approach to solving product problems
• Establish and refine design processes, methodologies, and best practices for product development
• Create structures that support systems thinking and help set the longer-term vision for customer-facing experiences
• Partner with Product Management and Engineering leaders to shape the product groups’ structure and processes that support product vision
• Oversee the evolution and consistent application of the company's brand across marketing materials, communications, and other brand experiences
• Ensure brand guidelines are developed, maintained, and effectively communicated throughout the organization
• Build, grow, mentor, and lead a high-performing team of design leaders across brand and product disciplines, as well as other design functions such as user research, content design, and design operations
• Foster a culture of ownership, active thinking, helpfulness, and appreciating quality
• Manage talent, budgeting, and hiring for the design department
• Partner with Marketing, Sales, and Customer Success teams to ensure design supports go-to-market strategies and customer needs
• Work closely and build alignment with Engineering and Product Management to balance design vision with technical feasibility and business requirements

Benefits

• Base salary
• Equity (stock options)
• Health insurance