VP of Product

Summary

Join Servant, a virtual company empowering mission-driven leaders and organizations in the faith ecosystem, as their Vice President of Product. Lead the strategic direction and execution of product development, overseeing the entire product lifecycle from ideation to launch. Collaborate with cross-functional teams to deliver innovative solutions, build strong client relationships, and mentor the Product team. This role requires 10+ years of leadership experience in a consultancy focused on digital transformation and product building, excelling in leading high-performing teams and fostering a culture of accountability. The VP of Product will report directly to the CEO and actively participate in client engagements and community outreach. Servant values ownership, sacrifice, and deep care, offering a unique opportunity to make a Kingdom impact.

Requirements

• Have 10+ years leadership experience at a consultancy with a focus on digital transformation and building products
• Excel at leading high-performing teams, mentoring talent, and fostering a culture of accountability and excellence in a virtual environment
• Specialize in translating complex challenges into actionable strategies and aligning cross-functional teams to deliver results
• Be a client-focused thought leader known for driving innovation and inspiring confidence among stakeholders
• Desire to serve others and align teams around a vision bigger than themselves
• Be agile, collaborative, and able to thrive in a start-up environment where ambiguity exists, priorities shift rapidly, and you need to run lean
• Be a “roll up the sleeves” leader, who balances getting into the details and solving problems, with providing strategic vision and equipping your team to build their skills
• Constantly explore what is new to help shape a vision of the future customers and to continuously improve the way work is done within the organization
• Have proven your ability to lead and drive change in a remote work environment

Responsibilities

• Develop and communicate a clear vision and strategy for how we build products for our customers that aligns with Servant's mission and business objectives
• Identify market opportunities and develop a roadmap of product capabilities that addresses client challenges, including digital transformation, driving revenue growth, and advancing brand evolution
• Oversee the entire product lifecycle, from ideation to launch, ensuring products meet customer expectations and business goals
• Collaborate with engineering, design, and consulting teams to deliver high-quality, impactful products on behalf of our customers
• Integrate with our clients' existing product management and product development processes, assisting in establishing processes where they are lacking, and ensuring a smooth handoff upon project completion
• Constantly explores new ways and tools to streamline and automate the way that we build products enabling our teams to be nimble, lean and highly profitable, while also resulting in the highest quality products being built
• Lead and mentor the Product team including Product Management, Product Design and User Research, Data Science and Engineering, establishing best practices and frameworks that represent the Servant Way of serving customers and delivering work
• Define clear roles, performance metrics, and accountability structures to ensure team alignment with Servant's mission and client objectives
• Build strong client relationships as a trusted advisor, maintaining long-term partnerships and positioning Servant as a thought leader
• Represent and amplify the voice of the client within Servant to maintain a client-centric approach across all decision-making forums
• Instill a culture of change management by partnering with clients to proactively identify and address scope changes, ensuring we stay ahead of shifting expectations, needs, and costs. All while maintaining a posture of ‘yes’. This function will work closely with the client leadership group to maintain alignment and deliver seamless solutions
• Ensure business unit profitability by effectively managing resources and allocating talent across product initiatives
• Forecast incoming work via the sales pipeline to ensure talent availability and proactive sourcing of contract services through Servant Talent
• Establish KPIs to measure the effectiveness of product strategies and track client success
• Function as a member of the Executive Leadership Team, providing direction and decision-making for near-term issues and long-term strategic initiatives
• Partner across departments to integrate product strategies with technical feasibility, growth opportunities, and consulting capabilities
• Actively involved with customers, maintaining a 50% engagement rate
• Active voice in the community, speaking on panels, podcasts, and stages
• Travel up to 50% to support client relationships, team leadership, and product initiatives