Website Service Delivery Manager

Summary

Join Deel, a global leader in international payroll and compliance, as a Website Campaign Manager. You will be responsible for the technical delivery of website campaigns, collaborating with various internal teams to ensure alignment with business objectives. This role requires managing resources, mitigating risks, and continuously improving processes. The ideal candidate possesses 5-7 years of experience in website campaign management within a SaaS or tech environment, along with strong technical, communication, and organizational skills. Deel offers competitive pay, benefits, and perks, including remote work flexibility and stock grant opportunities.

Requirements

• Experience: 5-7 years of experience in website campaign management, preferably within a SaaS, tech, or digital agency environment
• Campaign Management Skills: Proven track record in managing complex, multi-stakeholder web campaigns from start to finish, with the ability to meet deadlines
• Technical Knowledge: Familiarity with website development processes, including content management systems (CMS such as Strapi), HTML/CSS, UX/UI design principles, and web performance optimization
• Communication: Excellent written and verbal communication skills, with the ability to articulate campaign details and technical concepts to both technical and non-technical stakeholders
• Problem-Solving: Strong problem-solving skills and a proactive approach to risk management and issue resolution
• Organizational Skills: Highly organized with strong attention to detail and the ability to manage multiple campaigns and deadlines simultaneously

Responsibilities

• Be responsible for the technical delivery of website campaigns, including site redesigns, new feature implementations, landing pages, and content updates
• Define campaign scope, objectives, deliverables, and timelines in collaboration with key stakeholders
• Manage resource allocation, ensuring all tasks are clearly assigned and tracked
• Act as the main point of contact for internal teams (marketing, product, growth, content, and sales) to ensure website campaigns align with business objectives
• Manage communications with stakeholders, keeping them updated on campaign progress, risks, and any necessary adjustments to timelines
• Gather and incorporate feedback from different teams to ensure the website meets their needs and goals
• Proactively identify potential campaign risks and create mitigation plans to minimize impact on timelines and quality
• Troubleshoot and resolve any technical or operational issues that arise during the campaign lifecycle
• Ensure campaigns are delivered on time, managing changes and adapting campaign plans as needed
• Stay updated on the latest web technologies, campaign management methodologies, and digital trends to ensure Deel’s website remains at the forefront of innovation
• Propose and implement process improvements to streamline website campaign workflows, reducing bottlenecks and increasing efficiency
• Collaborate with analytics teams to monitor and evaluate website performance, making data-driven recommendations for improvement

Preferred Qualifications

• Experience working with agile project management methodologies
• Experience working with a project management system, such as Jira
• Experience working with a content management system, such as Strapi or Hubspot
• Familiarity with website performance tools (Amplitude, Looker Studio, etc.)
• Knowledge of SEO best practices and digital marketing
• Previous experience in a global or remote-first company

Benefits

• Provided computer equipment tailored to your role
• Stock grant opportunities dependent on your role, employment status and location
• Additional perks and benefits based on your employment status and country
• The flexibility of remote work, including WeWork access where available