Account Development Specialist

Summary

Join Eurofins Scientific as a remote Account Development Specialist, supporting the sales efforts of Boston Heart Diagnostics. This role focuses on growing small-cap customer accounts, re-engaging former clients, and prospecting new ones. You will collaborate with field sales and other teams to increase test utilization and revenue. Responsibilities include engaging customers via phone and email, presenting BHD testing to clinicians, and exceeding sales benchmarks. The position requires a Bachelor's degree or equivalent in healthcare, along with at least two years of experience in healthcare sales, particularly in cardiovascular disease. Ideal candidates possess strong communication, analytical, and organizational skills. This full-time remote position offers excellent benefits, including comprehensive medical, dental, and vision coverage, life and disability insurance, 401(k) matching, and paid time off.

Requirements

• Bachelor’s degree and/or equivalent training in a healthcare field
• Minimum 2 years or more experience calling on or working with healthcare providers; especially in the cardiovascular disease space
• Diagnostic, B2B, and/or hospitality experience
• A demonstrated track record in meeting and exceeding sales objectives or business objectives
• Field based or inside sales experience with a demonstrated track record of exceeding goals
• Authorization to work in the United States indefinitely without restriction or sponsorship

Responsibilities

• Working primarily through phone and email; proactively engage with customers and prospective customers to drive utilization of BHD testing. Utilize selling techniques to start a consultative conversation, discover circumstances, identify and address needs, overcome resistance, and ultimately gain agreement to move forward on mutually agreed upon next steps
• Speak with clinicians and staff at all levels, regarding the science behind BHD testing and how it helps clinicians to better diagnose and manage heart disease. Speaks fluently on the merits of our test menu, ordering logistics, and billing. Can position our offering favorably versus the competition. Effectively utilizes company resources to assist in achieving the items above
• Shows an aptitude to convert clients in competitive selling situations and drives customers through the product adoption process
• Works collaboratively and cross-functionally with BHD field-based Sales, Medical Science Liaison, Marketing, and Customer Service teams to bring value to existing and prospective clientele in pursuit of increased test utilization and revenue
• Meets or exceeds benchmarks in: customer engagement and retention, skill development, product knowledge, administrative duties, CRM reporting, and cross-functional interdepartmental activity
• Participate in or facilitate field sales calls, company sales meetings, training programs, conventions, and trade shows as needed

Preferred Qualifications

• Strong written communication skills in a science or technical related field
• Strong analytical skills and the ability to convey complex technical information and concepts in a conversational setting
• Demonstrated ability to work efficiently and effectively on simultaneous tasks or assignments
• Must possess excellent communication and interpersonal skills that quickly build rapport
• Demonstrated organizational skills

Benefits

• Excellent full time benefits including comprehensive medical coverage, dental, and vision options
• Life and disability insurance
• 401(k) with company match
• Paid vacation and holidays