Account Director

Summary

Join Aspire.io, an industry-leading company, as an Account Director in our distributed remote Agency Services team. You will lead the growth of a large client portfolio, overseeing project-based and retainer-based influencer marketing clients. As the senior client contact, you will build relationships, develop strategies, and lead a team of Campaign Managers and Associates. You will be responsible for strategic guidance, campaign planning, and program optimization, fostering a high-performance culture. This role requires strong client management, leadership, data analysis, and operational efficiency skills. Aspire offers a supportive and growth-oriented environment with excellent benefits.

Requirements

• 8+ years of experience in account management, client services, or a related role within the marketing or advertising industry
• Experience in leading and managing teams
• Proficiency in using CRM and project management tools
• Strong understanding of social media platforms and influencer marketing tools
• Familiarity with data analytics and reporting tools
• Strong organizational and multitasking abilities
• High level of attention to detail
• Ability to thrive in a fast-paced, dynamic environment
• Passion for staying updated with client category trends and industry best practices
• Bachelor’s degree in Marketing, Business, Communications, or a related field

Responsibilities

• Build and maintain strong relationships with clients, aligning their objectives with IM strategies
• Act as the most senior client contact on your accounts, as a trusted counselor, strategic partner and thought leader
• Develop a comprehensive client mapping system and strategies for relationship building
• Lead and inspire a team of talent who are at various stages of seniority and career experience
• Foster a positive, collaborative, growth-oriented team culture
• Provide consistency of “The Aspire Agency Way” from kick offs, quarterly business reviews, and wrap reports so that every client feels a consistently high level of servicing satisfaction
• Support Sales and Marketing in developing pitches, presentations and events to raise Aspire’s visibility in the industry
• Ensure smooth onboarding for new Aspire clients and a seamless transition from the sell-in period led by the Salesperson
• Allocate team resources effectively and optimize workflows
• Oversee financial reporting and ensure accuracy in Agency systems like Salesforce and Harvest
• Monitor team bandwidth and partner with the Senior Director of Agency Operations on resource allocations based on project requirements

Preferred Qualifications

• Proven experience in influencer marketing or social media marketing is highly desirable
• Relevant certifications in digital marketing, project management, or related fields are a plus

Benefits

• Comprehensive Benefits – Full health, dental, and vision insurance to keep you covered
• Remote Work Flexibility – Work remotely as part of a high-energy, high-performing team
• Flexible PTO – Recharge and take time off whenever you need with our flexible paid time off policy
• Paid Parental Leave – Four months of fully paid leave for new moms and dads—one of the best policies in the industry
• Ongoing Training & Development – We invest in your growth with world-class training, coaching, and career acceleration opportunities