Account Executive

Summary

Join Brakes as a Customer Account Sales Executive and nurture strong relationships with accounts via phone, email, web chats, and social media. Based in Deeside with remote options, you will manage orders, resolve queries, and ensure accurate CRM data entry while providing excellent customer service. The role offers a competitive salary of £27,787 plus a £500 monthly on-target bonus and excellent benefits. You will work 37.5 hours per week, with shift patterns discussed during the interview. This position requires contact center experience, strong organizational skills, and proficiency in MS Office packages. Brakes values diversity and inclusion, creating a welcoming environment for all.

Requirements

• Ideally have contact centre experience and enjoy the challenge of hitting targets
• Organisational and prioritisation skills with the ability to manage several tasks at one time
• Basic knowledge/experience of MS Office Packages
• People person who enjoys building and managing excellent relationships

Responsibilities

• Nurture and develop strong relationships with all your accounts through a variety of channels including phone, email, web chats and social media, to deliver an amazing customer experience
• Placing orders to resolving queries, ensuring that insight and information is captured correctly on the CRM system whilst driving excellent customer service via the use of different platforms at any one time

Benefits

• Equipment provided
• A competitive salary
• Huge discount on all sorts of lovely food and award-winning products
• Generous holiday allowance, with option to purchase more
• Recognition awards and Incentives
• Pension
• Real career opportunities - being part of Sysco, the world’s leading foodservice business, opens up a world of possibility