Account Lead

Summary

Join Darkroom, a rapidly growing omnichannel growth marketing agency, as a Senior Brand Manager. You will develop and execute go-to-market strategies for brand clients, driving growth through various channels. This fully remote role, open to candidates in Mexico, Brazil, Portugal, and Spain, requires excellent communication and the ability to convey technical insights to clients. You will collaborate with cross-functional teams, manage client relationships, and ensure accurate product catalog information across marketplaces. The position demands experience in brand management, client interaction, and e-commerce metrics. Darkroom offers competitive salaries and benefits, including unlimited vacation and ample growth opportunities.

Requirements

• You must have a minimum 3–4 years of experience in a brand management role with the Amazon Seller Central and Vendor Central channels and E-commerce marketplaces
• Must have 1–2 years client-facing experience, including communicating complex performance data and strategy recommendations to senior stakeholders

Responsibilities

• Execute brand strategy including channel selection, product strategy, pricing strategy and go-to-market approach
• Coordinate with the Director of Marketplaces to maintain quality control of the catalog, ensuring all information is accurate and that product and pricing updates are consistent across Amazon’s marketplace
• Measure and report on category/item performance as well as provide suggestions on continuous improvement strategies to improve catalog performance
• Build client relationships through consistent and frequent communication, making sure output is in line with client expectations. Present data and insights with clarity and confidence in both written and verbal form. Manage and execute client agenda
• Maintain accurate catalog of various client products through product catalog uploading via vendor portals
• Identify and report opportunities for product sales conversion using merchandising, enhanced content and A/B testing
• Manage forecasting of annual sales, management of inventory planning & replenishment
• Implement marketing roadmap and program innovation to drive this vision using Promos, Coupons, CPC ads, Display ads
• Work closely with PPC Manager to set ACOS/TACOS goals and regularly review performance with stakeholders to ensure expectations are aligned and exceeded
• Performing market research; Monitor trends and keep a close eye on competitive products in the marketplace; Analyze brand positioning, consumer insights and other various data including, but not limited to sales trend, conversion rates and return trends

Preferred Qualifications

• Experience with digital assets, A+/EBC content, SEO, Copywriting and Parent/Child Variations
• Strong understanding of eCommerce Metrics and use of data
• Experience building processes and reporting that allow your efforts to impact brands at scale
• Exceptional communication and interpersonal skills, with full fluency in English
• Ability to interpret technical data, translate findings into actionable insights, and communicate them clearly to both internal teams and clients
• Entrepreneurial, self starter seeking to grow our clients' business and drive positive results

Benefits

• Unlimited Vacation Policy and Holidays: Rebooting is one of the most important parts of growth. At Darkroom, you have access to a flexible vacation policy
• Endless opportunities for growth: Our agency is founded on an interdisciplinary approach, giving Darkroomer's insights into services far beyond your job description. Grow your skills and interests beyond your niche and stay at the forefront of the industry through total immersion in cross-functional collaboration